The Verizon store on Electric Road provides an exceptional in-person wireless experience. Customers report wonderful, exceptional, and highly recommended service from very kind, helpful, patient, friendly, professional, and knowledgeable staff. The consultants go above and beyond to help with issues like fixing messaging problems, upgrading phones like Apple iPhone or Samsung Galaxy, selecting phones and accessories, and setting up accounts with the latest promotions and discounted streaming services. The location is highly recommended for anyone looking for great service, with many customers stating they will return for any future needs.
I wish there were more than 5 stars to give to Scott at this store. I live in South Carolina and my mom needed help getting a new iPhone going and she lives in Roanoke, VA. He spent two days making this happen. I so rejoice that she has a working phone!!! Scott is amazing.
July 2026
John was super fast and so helpful! Highly recommend!
June 2026
The sales person John did an exceptional service and went over everything regarding my phone and plans very thoroughly. Definitely will be back
