The Verizon store on Electric Road provides an exceptional in-person wireless experience. Customers report wonderful, exceptional, and highly recommended service from very kind, helpful, patient, friendly, professional, and knowledgeable staff. The consultants go above and beyond to help with issues like fixing messaging problems, upgrading phones like Apple iPhone or Samsung Galaxy, selecting phones and accessories, and setting up accounts with the latest promotions and discounted streaming services. The location is highly recommended for anyone looking for great service, with many customers stating they will return for any future needs.
Ross is super helpful and went above and beyond to help. Great experience overall
January 2026
John M was super helpful and patient with helping me get a new phone! even took the time to help me get it setup the way i wanted too and went the extra mile to be helpful even though i was having issues!!! had an amazing experience:)
January 2026
John Melki at Verizon on Electric Road took great care of me and my daughter during our recent phone upgrade. I was dreading the process, but John made it quick and easy.