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“Had a home project I really needed guidance and the right parts . Mike took the time to understand my needs and direct me to exactly what I needed. He even asked about the space I was working and suggested a tool for just that application that would make it easy. Customer service is non-existent these days but not at VA Mac”
“Update: I'm glad I stumbled upon this old review, because I have visited the store many times since and now want to give it a resounding 5 stars.
The staff is terrific, and makes the store. Very helpful and knowledgeable.
-----old review below----
Seems well put together. Many things (like weed killer) have steep markups though. Last time I was there I left after the same person asked me if I needed help multiple times. Once is okay, but there are a lot of people like me who really just want to be left alone while they browse--and multiple inquiries from the same person is too much.”
“During my recent visit to Lowe’s for an appliance pick up, Amanda in customer service was very helpful in making this an easy task. Thanks, Amanda. Great customer service still exist!”
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
“Stopped in for tractor parts and found the cutest little solar lights on sale! I came back the next day for a couple more and was given the sales price that was still posted on line! Great customer service!!!”