Berglund Automotive has established a strong reputation for providing excellent customer care, a wide selection of new vehicles, and expert auto service. Located in Roanoke, VA, with dealerships also in Lynchburg, Bedford, and Salem, the family-owned business has been serving the community for over 35 years. Their dedicated sales team works hard to make each experience transparent and stress-free, helping customers find the right vehicle and payment options. Many reviews highlight the outstanding customer service, with staff like David Turner, Walker Patterson, and Terry Reynolds receiving praise for their helpfulness, reliability, and genuine concern for customers' needs. Customers appreciate the time taken for test drives, top trade-in offers, and the effort made to get the best deal. The staff’s friendly and easy-going attitude creates a welcoming environment, making the buying process smooth and enjoyable. Berglund Automotive’s commitment to quality and strong relationships with drivers across Virginia makes it a trusted choice for vehicle purchases and service. Overall, customers leave satisfied, often recommending Berglund to friends and family, and considering it their go-to dealership for new vehicles and auto care.
I went there a week ago just to look at a car Austin was my sales person. Great guy worked with me and I decided to buy a 22 trailblazer I traded in my other car. I got a good price for it. The guys are very good there.
October 2022
David Turner really helped me out and is a great sales rep. The whole team was outstanding. The customer service was awesome all around. They worked with me to get down to the kind of payments I needed. They gave me plenty of time to test drive. They offered top price for my trade in. I will definitely be referring friends... read full comment
October 2022
I think they do good work here. The only complaint I have is the $500 plus upsell every time you visit.
