“Wayne will alway go that xtra mile for his customers & it's not all about making money... It was packed when rolled up in there & one of the hottest/humidity day's!!! I showed him my 2 front tire's of which both where showing the radial on inner side on both...yikes He said he would have to see if had that size of which I already had in hb Wayne was like great It's gonna be a wait although we will have them switched out by closing!!! I thanked him & told him how much I really appreciated them doing that!!! Remember Always let anyone like that how much really appreciate & always send ppl there way Cuz these day's honest * does the work right* & affordable business's are few these day's Thanks again Wayne & everyone working there? pic of one off tire's”
“Another mechanic told me that I needed a new exhaust system. He gave me an estimate of $2,000, which is probably greater than the value of the old car that I am currently driving. However, he told me that if I could find a shop that specialized in exhaust work and didn't have to rely on using stock parts, I would probably be able to get my car fixed for less. So I went online, and I found this shop, which seemed to have so many overwhelmingly positive reviews, and now that my car is fixed, I am back to add my positive review to all the other ones. The cost of the repairs was very reasonable (significantly less than $2,000!), and in response to the numerous questions that I asked, I was very patiently given answers (and drawings!) to explain the repair work that needed to be done on the car. The mechanics here are knowledgeable and trustworthy, and I highly recommend them. Thanks to these guys, I don't need to start looking for a new car just yet.”
“I moved to Roanoke from out of state, and didn’t know of any mechanic that I could trust for honest estimates and repairs. I read several reviews on Sunnybrook, and was impressed. I had been taking my car to a dealership for oil changes and inspections, and I was told I needed about $800 in fluid changes. I called Chris at Sunnybrook, and after he looked up my car… he advised me that those fluid changes aren’t even required for another 25,000 miles. He could have told me he’ll save me $100, and I would gladly let him change the fluids. I told him at that time that he gained a customer for life. I’ve just had my car in there for another situation, and was given nothing but honest analysis and again… I am very impressed with Sunnybrook. I highly recommend Chris and his team.”
“Nic Booher, our Service Advisor, was on time for our appointment and very efficient and pleasant to deal with. He kept us informed on the progress of our repair throughout the process. Ashley, at the front desk was very pleasant to work with and she had us in and out both when we dropped the car off and when we picked it up. The body work was completed and the damaged area looks good as new. Although we hope to never need their services again, we would definitely go back if the we ever needed work done again.”
“I have worked with a lot of auto body repair shops but was referred to Sandrof Roanoke for a specific paint issue. Easily the best interaction I've ever had. My car situation was hopeless outside of a major repair. But Justin immediately began figuring out ways to remedy the issue and magically did so faster than I could imagine. The other staff person starting the process was beyond helpful and interested in taking care of my needs. I will be referring my friends and clients to them as often as possible. Thank you guys!!!”
“They’re extremely kind and helpful. They let you know what’s going on with your vehicle or regular basis and it is always ready for they say it will be.”
“Excellent service and professional staff. Went in thinking I needed an air compressor and ready for a huge bill. Instead they discovered a tear in a hose and now I have a working air conditioner for a very reasonable price. I've heard of other garages that easily would've taken advantage of an older woman with zero knowledge of car repairs. Thankfully Henry Williams is as honest as they come and his mechanics are superior! I am so grateful a friend of mine recommended this trusted garage!”
“I called four places for brakes/rotors, and Minute Muffler was/is the most competitive.. by over $50. They also rotated my tires for me. They provided same day service as I requested, which was a major plus. Thorough communication by calling after diagnosing, then discussing options collaboratively. I will come back and highly recommend. The service was 10/10.”
“Wayne and Jeff were so helpful and accommodating as well as knowledgeable about the cars. They were not pushy but they did give us all of the details about warranties and options for future maintenance. Thank you southern team for our 3rd Hyundai!”
“Fantastic experience from start to finish, I am forever grateful to Mr. Walter for taking such good care of us and our 2012 XC70. My alternator failed on a long road trip, and I dropped the car off at Boxy’s in the middle of the night in a city far from home. By the time I called in the morning, they were already working hard to get me back on the road & finished the job same day by 5:00pm! Mr. Walter saw that we had out-of-state plates and went out of his way to prioritize our repair. Even better was the great price he charged us, the cost was very reasonable & was lower than every estimate I could find online! My Volvo runs better than ever, and many months later I am still filled with gratitude when I remember how well we were treated at Boxy Swedish Car Center. Outstanding customer service & all around good people. If you are reading these reviews, know that you have found the absolute best of the best! Highest recommendation possible.”
“Called Brandon Automotive on 2 separate occasions to get a pre purchase vehicle inspection and he offered it for completely free. Very happy for his help and will be using him for any future work or inspections..”
“Moon helped me with a water leak on my Civic taillight and trunk. I called him and told him what I had and he said to bring it by and he would look at it to see what I had going on. He took the time out of his schedule to work with me without any reservation. I think that is above and beyond great service.”
“The whole experience starting with toll free calls to the central information and scheduling desk was respectful and efficient. The job was done as promised and the people at the local shop were a pleasure to do business with.”
“Had an issue with tire on vehicle. Justin jumped right on it and had it repaired in a timely manner. Everyone was friendly including the service advisor Jessica. I can say this is definitely how you would want an auto repair shop to act. Definitely would recommend them to anyone needing repair services. Thanks”
“I have been here twice for body and paint work. The crew did a great job both times. Kelly and the rest of the crew I spoke to were very friendly and they did an awesome job keeping me informed about my vehicles progress. Thanks crew!!”
“I can’t say enough good things about Mainly Brakes. Nate and crew are just the best; their knowledge, expertise, communication skills and commitment to the customer are unmatched. Great guys providing excellent service. If you want to pay more for service that you’re not sure is even necessary, go somewhere else. If you want the best at very fair prices, I HIGHLY recommend Mainly Brakes!”
“Great place! I brought my Ram Promaster here for service and had an incredible experience. They were easy to work with, everyone was friendly, the service was quick and affordable. Blue Ridge Truck and Auto is a representation of exceptional service! Thank you!”
“Bob is super kind, considerate, and honest with his work! Went there for the first time recently, and he had the car ready early which was very convenient for me. I believe that he also does free assessments/quotes. Highly recommend!!”
“Chad was extremely helpful, kind and honest- he explained everything in thorough detail, and got my car ready the same day. I highly recommend going to him with any car issues!”
“My experience with Berglund was great I went in just looking for something new and was greeted on the lot by Marvin. This young man really made it happen. The service was 100% and I really appreciate all he did. Thank you Berglund Team”
“They are a wealth of knowledge. I have yet asked a question that he did not know the answer or was unable to find I have always and will always purchase my Amazon here.”
“Super helpful. We were stranded on the side of 81S with the oil light on in my Jeep. I was traveling to GA with my wife and 3 dogs pulling a U-Haul trailer. Got towed to Newton’s and he immediately started to diagnose the problem. Turned out it was a faulty oil pressure switch and was safe to continue on our way. He provided us with cold waters and a place for my wife and dogs to sit. He did not charge us anything for his time! Thank you for making a bad situation better!”
“Im gonna be honest. I went to city parts not to buy a parts but I went there to get a recommendation for i good Michanic my truck broke down in Roanoke and I don't know anyone so I decided to go ask the guys and they took the time to help and made some phone calls I just want to say thank you Steve and thank the staff to help may God bless you guys”
“This place does the most honest work. They are very fair! No smoke, if you know what I mean. Your not going to pay for stuff that don't get done. They wil fix you up. That's for real. Taking my 2013 Nissan Altima back to them for more work because I really appreciate the work that got done when I took it there the 1st time!! Just a couple weeks ago! I wanted a place to leave my car and know it's not going to be hurt or more work added for no reason ?”
“Went in for check on a sound two other mechanics couldn’t diagnose. Left with new brakes and rotors. Price was very fair, techs were very nice and answered my questions before locking me in on a price. Was done and out in a few hours. Will be going back for more services as needed.”
“I called today and got to do a same day Virginia State Safety Inspection that is required by the DMV. Very fast and excellent service! The staff is also funny and are brimming with personality. Highly recommend.”
“To summarize this place in one word would be, "professional." The staff here sincere, honest, hard working, and will offer you a reasonable price. I drive a high-end car that was having exhaust issues. Other local dealers wanted to charge me over $1000 dollars to have my car fixed. Roanoke Auto Service Center was able to find the part, and did the job for $300. I would highly recommend you go here for your car troubles.”
“Best body shop in Roanoke. I’ve taken all of my cars & never had any issues with them. They recently fixed my Benz after a collision & took it to the dealership to have my sensors done after. 10/10 will always recommend them!”
“I brought my Truck from the used car dealership here!! What awful decision and experience even the Manager there! Didn’t do anything he said. After this I had to get my truck serviced and it’s close to home. I can’t the service manager I got! Josh totally sucks. Rude and annoying he believes he’s a professional what a joke. Who made you a Customer service manager because you should not be! I cannot believe this man is apart of their company. He is the worst manager ever what a nightmare when you’re seen as vulnerable as a woman. Mr. Fitzgerald is the true leader of the service department. He listened and made me feel worthy as a customer. That’s why he has the title! Kind and polite even patient with the customer.”
“My favorite dealership in Roanoke! I buy my vehicles here and have all the maintenance done here. The service team is what sold me on the dealership. I've been going here since 2015 and have been satisfied with the service and prices. **Coming back to say we just purchased our third vehicle** & I still love my service advisers!!”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."