CVS provides a range of services, including coronavirus testing for eligible individuals in select states. The testing is open to anyone age 10 or older, with minors under 16 needing an adult present. Customers have reported wonderful experiences with customer service, particularly noting a helpful employee who goes above and beyond. Many appreciate the convenience of having their paperwork readily available, allowing for a smooth transition to new prescriptions, especially when far from home. However, there are mentions of longer wait times and some instances of staff not greeting customers promptly. Despite this, most reviews highlight the hard work of employees and encourage understanding, as they are often busy and underpaid. Overall, CVS is recognized for its friendly service and commitment to helping customers obtain their medications.
The pharmacy team is TOP NOTCH. 11/10 would recommend.
October 2025
I was in for my flu and COVID vaccines. Did a little bit of shopping while I was there. Very kind and helpful at the pharmacy and at the register. I love my CVS.
September 2025
We received an email which concerns us because it indicates we had problems with the CVS in Floyd, VA when we got our Covid shots. That's the complete opposite of our experience. Treatment was quick, efficient and practically painless. We were very pleased and did not submit a critical review.
