Came here to get pink hair dye after several failed attempts, and the staff was extremely friendly and knowledgeable and told us some extremely valuable advice. Will come back here for sure - between the service and large, diverse inventory, they beat Ulta for sure.
May 2019
I haven't encountered such wonderful customer service in a long time. Payton in Salem is amazing and Sally's is lucky to have her. I'm a local business owner and if I could steal her away I would. What a gem!
May 2019
I went there for help after getting a weird substance from a lake in my hair. Employee, Michelle, was incredibly helpful. She listened closely to what my problem was and gave me great advice and recommendations on how to fix it. Michelle is definitely the one to go to for help at Sally's.