Sheetz of Salem is a 24/7 convenience store and gas station focused on kicked-up convenience. It offers a wide variety of packaged snacks, drinks, tobacco, and CBD products. A major highlight is its extensive Made-To-Order food system, featuring over 400 customizable items like turkey subs and breakfast Shmuffins ordered via touchscreen, alongside hand-made coffee drinks. Many customers and families enjoy this fun, convenient service for snacks and meals during travel. The store typically provides clean restrooms and orderly, packed shelves. It also includes an alcohol walk-in cooler with specific late-night rules. However, experiences can vary. While some service is friendly and respectful, recent reviews note that the inside can sometimes be dirty and service can be very slow, with long waits even for drinks that may be made incorrectly. The menu's vastness is acknowledged, with the recognition that only a small percentage of items are considered highlights, such as the popular Boom Boom sauce. Critics point out that most hot food is microwaved, leading to misses like pale, steamed burgers. Despite these inconsistencies, for many, Sheetz remains a chaotic but occasionally brilliant and convenient one-stop shop.
