“We are traveling, visiting Shenandoah Natl Park. We were concerned about some squeaking in one of our wheels. We were headed home in 2 days to Pittsburgh towing a travel trailer so we were concerned. I called early this morning and spoke to Crystal, explained our situation, they told us to stop by before 5. We also discussed if we needed to leave it we would need a ride. She said they would work out something and she would help us if necessary. We hiked all day and showed up at Jrs with no appt just the morning conversation and were treated so kindly just like the neighbors we watched come and go. Our dog was given water and treat! They got to the root of the problem, an uneven brake pad and rusty rotor. Took care of it right there on the spot. You can tell their customers are all locals who are treated fairly, they all know each other well; trust, favors, doing the little things for each other. My vacation was slightly interrupted by a car repair but I truly enjoyed my time waiting at Jrs watching a thriving business earn their money by doing a great job and helping someone on vacation. So refreshing and much appreciated away from home.”
“We are traveling, visiting Shenandoah Natl Park. We were concerned about some squeaking in one of our wheels. We were headed home in 2 days to Pittsburgh towing a travel trailer so we were concerned. I called early this morning and spoke to Crystal, explained our situation, they told us to stop by before 5. We also discussed if we needed to leave it we would need a ride. She said they would work out something and she would help us if necessary. We hiked all day and showed up at Jrs with no appt just the morning conversation and were treated so kindly just like the neighbors we watched come and go. Our dog was given water and treat! They got to the root of the problem, an uneven brake pad and rusty rotor. Took care of it right there on the spot. You can tell their customers are all locals who are treated fairly, they all know each other well; trust, favors, doing the little things for each other. My vacation was slightly interrupted by a car repair but I truly enjoyed my time waiting at Jrs watching a thriving business earn their money by doing a great job and helping someone on vacation. So refreshing and much appreciated away from home.”