Advance Auto Parts, located at 208 E Atlantic St in South Hill, is a reliable destination for automotive aftermarket products and services. The store offers a variety of well-known brands such as FRAM fluids, Carquest parts, and DieHard® batteries. Customers can benefit from free services including battery testing, wiper installations, engine code scanning, and oil recycling, making it a convenient choice for vehicle maintenance. Customer service at Advance Auto Parts is generally praised, with associates quick to acknowledge and assist shoppers. Many customers have expressed appreciation for the knowledgeable staff, particularly those with mechanical expertise, who provide valuable information that can save money on repairs. While most experiences are positive, there have been some comments regarding one employee's less-than-friendly demeanor. Despite this, the majority of staff are described as helpful and courteous. Pricing can vary, with some customers noting that certain items may be marked up, leading them to seek cheaper alternatives online. However, overall, the store is recommended for its good products, decent pricing, and willingness to address any issues that may arise. Signing up for the Speed Perks loyalty program can also lead to additional savings on store items and gas at participating Shell stations.
This is an excellent store. Jeremy was so helpful. I think he is an important member of your team.
February 2024
I was able to order what I needed for my husband's truck
February 2024
Amazing customer service all around super sweet and helped me find everything I needed while also making sure it was a comfortable experience and environment for everyone involved
