“I was on a road trip with a van full of kids when all the sudden I couldn't accelerate past 30 mph. I had tried to get some help from a well-rated auto shop nearby, explained the urgency and that I was only passing through, only to be told that they were booked for two weeks and suggested I could wait. Anyway, as I was attempting to limp the van somewhere, I pulled into O'Reilly's. Was greeted by Doug and Scott. After they checked the code for the check engine light, Doug helped get the ignition coil that was in stock, and Scott went above and beyond to help swap it out, and I was back on the road within 20 minutes. Couldn't believe how great of an experience it was.”
“I was on a road trip with a van full of kids when all the sudden I couldn't accelerate past 30 mph. I had tried to get some help from a well-rated auto shop nearby, explained the urgency and that I was only passing through, only to be told that they were booked for two weeks and suggested I could wait. Anyway, as I was attempting to limp the van somewhere, I pulled into O'Reilly's. Was greeted by Doug and Scott. After they checked the code for the check engine light, Doug helped get the ignition coil that was in stock, and Scott went above and beyond to help swap it out, and I was back on the road within 20 minutes. Couldn't believe how great of an experience it was.”