Costco Pharmacy on Boston Road in Springfield is highly praised for its professional and competent team, offering excellent customer service and responsiveness. Customers highlight the pharmacy’s consistently low prescription prices and top-notch service, with specific praise for technician Lindsey’s exceptional customer care. Many have switched from other pharmacies due to the pleasant experience and reliable service at this location, noting a significant improvement over previous providers. The store itself is busy, especially during peak hours, and offers a wide range of products such as appliances, auto items, clothing, electronics, furniture, health and beauty products, jewelry, and more. While check-out lines can sometimes be long, employees do their best to direct customers to self-checkouts and assist when needed, though issues at self-checkouts may take some time to resolve. The food court provides dining options but could improve on cleanliness. Parking is plentiful, but shoppers should be cautious of pedestrians, sharp turns, and carts. Overall, this Costco location is appreciated for its convenient setup, variety of products, and friendly, efficient service.
Consistent food. Great steaks. Great cobb salad. Great loaded baked potatoes.
June 2024
Can’t provide enough positive feedback for Costco Pharmacy Team on Boston Road in Springfield. Extremely professional, competent and responsive to needs of the customers. Thanks for always being awesome!
February 2024
This pharmacy continues to impress me more and more! They consistently have the best prescription prices and the service is always top notch. Lindsey was the pharmacy technician that helped me out today and has exceptional customer service skills!
