Embassy Suites by Hilton Springfield offers a clean and spacious environment that is ideal for relaxation and events. Recently renovated, the hotel features modern rooms and a breakfast buffet that receives high praise for its variety and quality. Guests appreciate the pet-friendly policy and find the hotel’s location convenient, with easy access to nearby attractions like Starbucks and malls.
However, some guests have noted issues with parking, especially on weekends when events are held. A daily parking fee of $15 applies, and limited parking can lead to frustration. While most rooms are clean and comfortable, there have been isolated complaints about air conditioning problems. The front desk staff receives mixed reviews, with some guests praising helpful employees, while others report less satisfactory service.
Overall, Embassy Suites by Hilton Springfield is well-suited for both leisure and business travelers, offering a pleasant stay with amenities like a gym and pool, though prospective guests may want to consider potential parking and air conditioning issues.
Absolutely loved our stay. The staff was very accommodating to all of our needs and the food was very tasty for our dinner and Free breakfast to start our long day of traveling.
September 2026
We stayed one night on way to Army Museum. It was very nice, clean and comfortable. We ate dinner here which was OK, nothing special, but convenient!
September 2026
Rooms smelled weird, like the hallways too. The restaurant food was decent and came out quick. Staff was very nice.
