The Hilton Springfield is a hotel that shows its age but remains in good condition. The bar and restaurant appear promising, though the reviewer did not experience them. The hotel's main draw is its convenient location near Washington DC and Mount Vernon, with plenty of restaurants across the street at a nearby mall. Guests generally feel comfortable and safe at the Hilton Springfield. The customer service is praised as amazing, with kind and attentive staff. While the room decor is a bit outdated, the rooms are clean. Some minor issues were encountered, such as a broken ironing board and iron, but these were promptly addressed by the hotel staff. The hotel has a basic gym with free weights, treadmills, and a Peloton bike. There is also a washing machine and dryer available for guests. Check-out is quick, and receipts are emailed. One reviewer had a positive experience with the hotel's director of sales, Tiffany Holliday, who provided excellent customer service and made the reviewer's group want to return. However, the hotel's parking lot is a concern, with many nails that can potentially damage guests' car tires. The management is urged to clean the parking area regularly to address this issue. Overall, the Hilton Springfield offers a decent hotel experience, with a good location, clean rooms, and generally friendly staff, though some improvements could be made to the facilities and parking area.
Lovely, spacious room, across from Springfield Mall.
June 2026
Stayed here for a group event for work. Ebony and other staff were polite kind and very helpful! Someone in our party had an AC not working and we’re promptly moved/upgraded! About a half hour drive from downtown DC without traffic, and across the street from a mall/restaurants. You’re also next to the on ramp for the... read full comment
May 2026
Rooms were okay. The lamp on top of the dresser where the coffee machine is slid around a lot, and the tvs were very outdated. However, the beds had to be the best beds ive ever slept on in my life. I would reccomend this place again.
