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May 2025 by Gary Martelli
NAPA Auto Parts is an oasis in the desert of auto parts in Springfield Va! They get this. Call and give a few details about my vehicle and what parts I need, and the parts are on the counter when I get there! NAPA has never let me down! The rest are at best 40%
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January 2025 by Samad K.
I had an amazing experience at NAPA Auto Parts, thanks to Erhan! He went above and beyond to help me find the exact parts I needed and even took the time to explain everything in detail. His knowledge, patience, and customer service were top-notch. It’s rare to find someone who truly cares about helping customers the way he does. If you ever need assistance, I highly recommend asking for Erhan—he’s the best! 5 stars all the way!
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December 2024 by EMMZ
I bought a battery from here but it wasn't needed. I sent my lady to return it and the guy asked her so many questions. It was like he was looking for anyway to deny the return. She came back to the car frustrated with the interrogating tactics of the employee. It was a totally different experience from the one I'd received when the battery was purchased. You shouldn't have to feel heckled or interrogated because of making a return. Especially if its in the return window to do so without being questioned. Lost future business from me after today performance with my lady.
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September 2024 by NULL NULL
I highly recommend this business
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May 2024 by Iris San Miguel
The representative here was very informative and helpful. He told us we can get 5 dollars off after spending 100 dollars at any napa by telling the rep our phone number at the end. He also gave my husband a muscle car calendar. We didn't catch his name, but he was a black gentleman.
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April 2024 by Lori
(+) Friendly and professional staff.
(+) staff behind the counter are not just sales people they have lots of knowledge on cars , parts and can make sure you get the right thing when you don't know your self!
(+) Shout out to ALLEN who has been supporting us anytime we have a car maintenance or repair issue. He's the reason we drive to shop at this particular NAPA!!!
(+) Reasonable Prices
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February 2024 by Emerson
Me and my friend needed something important. And whoever picked up the phone helped us find the part at another location. He helped better than autozone, or advanced. Napa the BEST!
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February 2024 by Hai Tran
Nice people work,
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November 2023 by Ian Talbot
Well supplied, friendly staff, kinda out of the way.
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August 2023 by P Bloxam
Good people. Go to for many things..
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August 2023 by Erlinda Rivera
Excellent, very friendly
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June 2023 by Mike Via
The guy who assisted my buddy getting a oil plug and oil was great.
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January 2023 by Robert Jaan
What a joke . The hire a bunch of guys from the street . I would rather to buy part from Advanced then them the don't know nothing about parts. The phone rings like 5 and 6 times call overtime if you lucky to reach them and then except Jay none of them even have basic knowledge of any parts
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January 2023 by Ernesto Roubert
Good service and selections. Be aware that if you purchased a tool, there is no return back nor refund.
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January 2023 by TOPS&1
25 yr old Truck and they found obsolete parts. Quality, knowledge and price you can't beat.
