“Great service from Karen on south Backlick in Springfield, VA. This service is also less expensive than other balikbayan shipping companies to the Philippines. Highly recommended.”
“It’s always worth the 2 hour trip from MD to here when Victor is the one manning this branch. He is very efficient but I feel bad that he’s doing everything , from the Intake , to all the paperworks, even handling all the boxes etc.
He’s holding that whole operation together by himself everytime I go there and this is my fifth visit/shipment
Also, They’re finally accepting air cargo again! I came here two weeks ago & the lady working then was a bit inconsistent and honestly, a little dismissive. She said she couldn’t process air cargo and told me to come back when Victor was back
She also mentioned she wouldn’t even be open today, even though their site and posted schedule said otherwise. That ended up being a wasted 4-hour round trip! I even called multiple times in the days before driving there, but no one picked up.
The 4 stars are really for Mr. Victor, that man’s holding this place together and have shipped my packages successfully so please be patient when you go!”
“Thanks to the very professional Jasmine and the Store Manager, Mac for a great service experience. I look forward to returning to bring all the print/design jobs for my business.”
“Huge shoutout to John Nguyen for his amazing customer service! He helped me send a package off to Texas and made sure everything was set up perfectly. Friendly, attentive, and efficient—John truly made my visit a breeze. I'll definitely be coming back here for all my shipping needs!”