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“I believe her name is Ellen! She was amazing to work with and after several jewelry store visits, she made me feel very welcomed by listening to our needs and our likes, pairing us with something that was truly beautiful. Thanks ZALE’S and Please, as a Regional Manager myself, show her big recognition and appreciation! She definitely made this once in a lifetime experience AMAZING”
“I had a fantastic experience at Elite Jewelers, thanks to Nesreen's exceptional service. She provided me with thoughtful earring recommendations and helped me select a pair that I absolutely love. Her expertise and friendly demeanor made the entire shopping experience enjoyable. I highly recommend Elite Jewelers for their top-notch customer service and beautiful jewelry. Five stars!
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“Walking into Lenkersdorfer, the welcoming atmosphere and impressive selection immediately set the tone for an exceptional experience. I was fortunate to be referred to Gaya, whose expertise and genuine care epitomize the kind of service that sets Lenkersdorfer apart.Lenkersdorfer has a great selection. But what truly sets them apart for me is Gaya. Her innate ability to understand and resonate with her customers' tastes is incredible. Rather than simply showcasing a collection of timepieces, Gaya took the time to delve into my preferences and observed my personal style to curate a selection tailor-made for me. Her recommendations were spot-on, reflecting not only her expertise but also her keen understanding of what would truly speak to me as an individual. Gaya's dedication to providing a personalized and meaningful experience has made all the difference. What has started as a search for a Submariner myself has transformed into multiple pieces from multiple watchmakers for me, my mother, and my father.If you're in search of a boutique that has knowledgable staff that are attentive, thoughtful, and make the watch-buying experience about the customer and not the sale, look no further than Lenkersdorfer. Unlike other places where personal agendas are palpable my experience at Lenkersdorfer has been anything but transactional. It's been a memorable journey of discovery. If you get a chance to drop in, ask for Gaya. My experience with her was nothing short of exceptional, and I wholeheartedly recommend her to anyone embarking on their own horological journey.”
“I recently purchased a Rolex Rootbeer from the Liljenquist & Beckstead Tysons Galleria , and Diego help me a lot to find the watch i love. He took his time, very patient and very professional . I highly recommend working with Diego. This was truly an amazing experience. Thanks again for your service!”
“I can’t recommend Renee highly enough! She went above and beyond to listen to every request we had, patiently guiding us through each option and never making us feel rushed. Her knowledge and expertise were evident in every step, and she was able to offer creative solutions that made our vision come to life. Renee’s personable approach made the entire experience enjoyable and truly special. It was clear from the start that she genuinely wanted to make us happy, and the result was everything we hoped for and more. If you're looking for a jeweler who is both skilled and caring, Renee is the one to go to.”
“Filli Mulugeta always takes good care of me every time I shop at Pentagon City Helzberg location. She makes great recommendations and ensures I am aware of deals and payment options. Customer service with everyone here is exceptional.”
“Reliable, honest work. I went to have a watch band fixed. The staff explained to me very clearly what my repair options were, the approximate costs and time to repair. This place has been around for about 20 years and its because they do good work. Visit with confidence.”
“I got two watches from a Bolivian street market in 2020, so they aren’t really expensive but they are special to me because I bought them on an international trip. Anyway, I took these watches in Secrète fine jewelry in DuPont circle because the batteries were out and the links needed adjusting to my wrist. I was greeted warmly and my issues were addressed timely by Ginevra. I thought I needed links removed, but actually my watch has a band that allows it to be adjusted without removing links. She showed me how to do that free of charge. She asked if I was a “collector” and Im like no but I am interested in starting a collection. Ginerva gives me the run down of Hamilton Watches and I think I have a new favorite brand. They are affordable but expensive enough to feel like a big gift to yourself. I have myself a new jeweler. Five stars for Secrète fine jewelry.”
“Thank you Mary and Charlie for making the experience possible. I cannot express how happy I am for the opportunity to get my hands on my first Rolex watch. Learning how intricate and small the components in this watch was truly astonishing. Nonetheless, the quality and service were outstanding throughout the process.”
“Watchmasters is a gem in the world of Rolex watches. Stu, the owner, delights in sharing huge amounts of knowledge while imparting a personal touch. Our watch purchase was seamless and enjoyable. We highly recommend Watchmasters.”
“Kavish is one of the best! We got our wedding bands and engagement ring from him and he was incredibly accommodating and knowledgeable about the process. We probably made half a dozen appointments because I was so indecisive and he was very patient and walked us through all the details. Can’t recommend him enough!”
“Amazing doing business with these folks. I bought the Zenith Defy Skyline and was thrilled with the product. The watch was better than the description and I had zero issues working with this company when I bought sight unseen. Highly recommend!”
“I bought a beautiful piece of Diamond ring and had a great experience. Kelly was friendly and helpful, and the quality is excellent. I’m really happy with my purchase!”
“Love, love. LOVE this store.Love their quality of jewelry and most importantly their quality of service.They treat every customer with professionalism and respect.Thank you.”
“Fast, affordable and INCREDIBLE experience. Came in for a complicated watch repair including a broken band + second hand. Walked in the store at 4:20 and was out by 4:50! AND they were handling another person too! Had two other jewelry shops tell me I would need to order a new, off brand watch band, but these guys had me walking out with my watch looking amazing and repaired w the same one!”
12 - 5PM
1020 King St, Alexandria
Watches
“I was just in Om Tibet today. As soon as I walked in, I felt welcomed immediately by a kind and gentle presence. I don’t remember her name (the owner’s wife). The place itself and all the beautiful gems there felt sacred and full of reverence. I wanted to stay longer but needed to head home. If I’m ever in the Alexandria, VA area again, I will make sure to stop by Om Tibet. I am deeply grateful for this magical place and send infinite blessings that this shop may flourish for the benefit of many, many beings.”
Closed
440 Maple Ave E, Vienna
Watches
“Fantastic service and expertise. I have engaged their services numerous times over several years for a broad range of needs. From repair of antique heirloom jewelry to cleaning/ repair of Mont Blanc and Rolex time pieces to custom creations. One of the last few old school craftsmen and experts. Worth a drive. Impeccable service.”
“I took one of my automatic watches with an ETA movement here for service and repair. They found the issue and had it back to me in two weeks. Overall, I was delighted to find a watchmaker near me who knows what they are doing since so many watches today have batteries.”
“I wanna share my experience to this cash for gold located on Annandale, it's great customer service especially Ali he help me all lot. I would give 5 stars on this place”
“I was a walk-in after finding them on Google. I needed my new watch band resized and the staff was super friendly. They resized my watch to my liking and I would highly recommend them for any watch services. They also have a lot of nice watches on site.”
“Five stars! I was looking for a new place to take old jewelry since the store I used closed during the pandemic. After reading the online reviews, I decided to give Tysons Watch & Jewelry Exchange a try. I was quite pleased with the entirety of my experience, including the offer they made on my jewelry. And the place was very busy, both sellers and buyers, while I was there, which I take as a good sign. I would definitely return!”
“Stopped by today (12/22/24) between 1-3 PM with my fiancé to explore the selection of women’s Rolex pieces, including exhibition and pre-owned models. The salesperson who assisted us was incredibly kind, patient, and more than happy to show us every piece we wanted to see. They answered all our questions thoroughly and provided excellent insight into the brands we were considering. Even though I wasn’t shopping for myself, I was treated with the utmost respect throughout the visit. This level of service ensures we’ll be back whenever something catches our eye, whether for my fiancée or myself. 10/10 experience!”
“They cleaned the inside of my watch for a reasonable price. I was happy with the result. Other watch repair shops in the area would only do it with a full service.”
“My daughter bent the clasp on a braclet she loves. I brought it into Silver Dolphin and the owner was able to fix in just a few minutes while I waited for a very reasonable price. Great customer service and easy to access location for anyone who lives in Burke Centre.”
“My fiancé and I had such a great experience with May Jeweler’s! They are professional and so personable and welcoming! They knew exactly what to recommend for us and worked with us to find exactly what we were looking for. They were able to use stones from a passed family member’s old ring to make a new wedding band and nailed it. We’re so happy to have a handmade yet sentimental piece with us. They also have a very cute store dog that’s always lovely to see. I would 100% recommend this business!”
“What a lovely couple at Khoury Bros. Very kind and knowladgable about the diamons. Fantastic shopping. I am very pleased and will return to their store soon.Thank you Mrs Khoury. I am loving my diamon earings”
11AM - 7PM
7983 Tysons Corner Center G5U, Tysons
Watches
“I had the pleasure of working with Luna at the Shinola Tysons Corner store over the phone, and she was absolutely wonderful. I had a tight timeline to receive my new band in time for my wedding, and Luna went above and beyond to ensure everything was processed quickly and smoothly. Thanks to her, the new metal band for my Canfield Sport Chronograph arrived in time for the big day. I’m so grateful for her help and highly recommend this store and team!”
11AM - 7PM
8017 Tysons Corner Center, McLean
Watches
“I love Swarovski. I started gifting myself Swarovski on my birthdays. Recently I bought a bracelet and a 2 set chain. I was in love with both of them. Last week I realized that I lost my chain which I brought for my birthday.?? I wish I wishhhhhh I get another pair of same chain. ?”
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“The nice man has been fixing my watches for over 10 years. His prices are VERY reasonable. He is friendly and works on your minor bpivlems while you wait Asvs matter of fact...I have never had to come back! He does prefer cash for small repairs. I can't blame him.”