I didn’t have to wait long, and the staff were very friendly.
January 2025
Automated system is not user friendly. Does not route you to a human in timely manner and it asks multiple unrelated questions. Very aggravating, enough so that I am considering closing my accounts.
June 2023
Their customer service is horrible. I wanted to open a checking account and the experience was awful. They do not take ownership for their mistakes. Horrible. I will never do business with them.