CVS, a well-known pharmacy chain, has received mixed reviews from customers. The pharmacist's exceptional professionalism and attentiveness stood out, as they took the time to resolve a customer's issue and even followed up. The store's layout was praised for its attention to detail and well-stocked aisles, creating a pleasant shopping experience. Customers have generally found CVS to be convenient, with easy access to coupons and a quick in-and-out experience. However, some have encountered challenges with customer service, particularly regarding the store's policy on UPS returns. The COVID-19 pandemic has significantly impacted CVS, with staff shortages leading to reduced hours and longer wait times for prescription fulfillment. Customers have reported long waits and the need to plan ahead for prescription pickups. Despite these challenges, the staff have been praised for their efforts in providing service, and customers are encouraged to be understanding and kind during these difficult times. Overall, CVS appears to offer a mixed experience, with excellent service from some employees balanced by operational challenges. Customers are advised to plan ahead and approach the staff with patience and understanding.
Great Customer Satisfaction and Awesome Shopper Experience.
May 2025
I don’t want to beat a dead horse here but same here. Also, why do they all have to take a lunch break at the same time and close the pharmacy down? Is it not 24/7? I mean McDonald knows how to rotate people around there lunch.
December 2024
I go there and get my medicine. They are very friendly and welcoming and helpful.
