Shipping Centers in Stafford, VA

“I haven't been to this location in a while but upon returning and seeing a familiar face, Jennifer who has been gone and back a few times, let me know I would receive the best customer service. We chatted for a while about how things are going and she is so genuine in providing the best for the local community. I had something to send via FedEx and it was an easy transaction. I hope to return for another transaction and meet the rest of her staff. Thank you.”

“The woman who works there (sorry, I never got your name) is amazing. Twice I have been in a bind and quickly needed a print service. Both times the employee has quickly and graciously assisted me. Thank you!”

“I did not know that Staples offered passport photos. It was so easy, the associate had me stand in front of a white screen and took the picture. Printed out two copies and I was out the door. A thumbdrive is also available but I did not need one.”

“Kenya is hands down one of, if not the best, individual I've ever worked with! She was thorough, kind and extremely detailed oriented. She walked us through a few solutions for shipping a large item internationally and even advised us to call her on a different day to help save some money. Whomever is the manager for this location, please GIVE HER A RAISE! She is the epitome of excellence and extremely customer focused. Thank you Kenya for all of your assistance!”

“I had a delivery scheduled and confirmed which did not take place. I waited until the last hour before the delivery window to close to contact the Estes office in Stafford, VA because I was guided to check on the status of the delivery. A young lady, named Shae answered the phone and assisted me. She let me know that there would be no delivery. Needless to say, I was a little disappointed and disturbed at that news because I had been waiting approximately 5 hours for delivery and it was not going to take place and that no one had called me to let me know about this change. Shae was exceptional in resolving this issue. She immediately apologized, rescheduled my delivery for the next day and offered a follow-up call from her when she would arrive at work the next day. I don't think Shae even had an opportunity to set her purse down when she arrived to work...lol, she was on the phone calling me to ensure that the delivery was taking place and what time the driver would arrive. You don't see this type of service rendered to customers anymore and I wanted to highlight my deepest gratitude to Shae for her exemplary service. Thank you! Thank you! Thank you!”

“I needed help shipping a large bulky item back to Amazon. Chris was very helpful but didn't have a large enough box. He suggested I visit Walmart and ask for one of their boxes. Which is good to know. I didn't have time for that running around. I got my item boxed and returned. Avery came out to my vehicle and unloaded the box. Both Avery and Chris were super nice and helpful.”