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“Great customer service and personal attention to my needs. I am from out of town and my 4 year old son an allergic reaction to the animal feed from a drive through animal farm. I needed to vacuum out my truck and I’m not a member. The two gentlemen didn’t even charge me. Thank you so much to both of you gents for making this dad’s life just a little less stressful far from home. Thank you so much to the entire Tidal Wave Auto Spa Team in Staunton VA, taking the time to listen to your patrons and responding kindly in their time of need is truly what customer service is all about.”
“I would have to say this is the best if not one of the best detail jobs I have ever got in my 63 years of living . These folks are reasonable priced the work they do speaks for itself. My wife's car and mine looked brand new. This is not one of those places where you can walk in and get a appointment right away. They are really busy and your going to have to wait but the wait will be well worth it. If I could give them 10 stars I would.”
“By far the best car wash available in Staunton with FREE vacuums available as you leave the car wash machine. If you get an ice cream (or anything else) at Kline's across the receipt will get you a $3 discount on any car wash.”
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“Rented a U-Haul here and unexpectedly fell sick just 30 minutes later. The staff were incredibly kind and understanding and did their best to help me with such an unexpected event. Highly recommend because of the customer service excellence. I’m sure it extends to the rest of the shop’s services”