Lowe’s for all of your home improvement needs. Located in Staunton, VA, this store offers a variety of products including gardening supplies, appliances, paint, and patio furniture. Customers often appreciate the friendly and helpful associates who are ready to assist with their shopping. Many reviewers highlight the exceptional service provided by specific staff members, such as Zach in the paint department, who is known for his knowledge and willingness to help, even on Friday nights. Customers have praised employees like Frank for going above and beyond to help find products, demonstrating the store’s commitment to customer satisfaction. However, some experiences have been less positive. A few customers faced issues with the store’s checkout process, especially regarding the Lowe’s card and app, which can be inconvenient for older shoppers. Others noted challenges with online orders, such as heavy plywood requiring assistance with loading, but still found staff like Sarah to be friendly, upbeat, and very helpful. Overall, the store is valued for its helpful staff and good service, with a few areas where improvements in communication and technology could enhance the shopping experience. Whether picking up supplies or seeking advice, Lowe’s in Staunton aims to support customers through friendly service and quality products.
The last couple times I have been to this Lowe’s, the staff was very absolutely wonderful! Very helpful and made sure the paint we picked for our shutters matched perfectly!
July 2024
Friendly and knowledgeable best sales associates ever!
July 2024
This is our go to store in this area. Lots of expert help roaming the isles as well.
