“I went in to get a case for my Galaxy s23 and they had more than 50 cases to choose from. , all different colors and styles. I also ended up with a new screen protector because I liked it better than it was currently on my phone. They have a huge amount of products for phones and tablets too.”
“Went in today after getting the runaround for 4 days by Waynesboro stores. Cameron worked with my phone and the help desk and got my phone working like new again. Highly recommend this store if you are local. The only one I will be going to from now on.”
“⭐️⭐️⭐️⭐️⭐️ 5-Star Review
We had an amazing experience with Daniel and TJ at T-Mobile! They went above and beyond to help us upgrade to the Beyond Plan and made the entire process of trading in our previous phones for the new iPhone 17 incredibly smooth. Their knowledge and patience truly stood out. We appreciate the extra time they took to explain everything clearly and make sure we left completely satisfied. Because of their outstanding service, we’ll definitely be coming back soon to add fiber optic to our current plan.
Thank you, Daniel and TJ! We love everything y’all are doing — keep up the great work!”
“I had not had good experience since I had to get a new phone from metro. I came up here to cancel out the last review I wrote because when I actually showed up to the store, and I understood very quickly the day he was having. He was new he was overwhelmed and well, so was I in at the time, my redhead irish blood was over boiling! we both should have handled ourselves differently however when it was over the manager paid out of her pocket so that my phone did not get turned offWe make mistakes, but this store owned it in,made it right. Thanks.”
“In my past experiences I have generally avoided going into Verizon store locations because the staff was often unwelcoming and rude. I am so glad I decided to put that theory to the test with the Staunton location. Ian and staff were extremely helpful going above and beyond to help figure out a very complex new order & billing situation and they did it with a smile. I am so pleased with their exemplary customer service I can't say enough good things about this branch. Thank you Ian and company!”
“I met with Michael at the Staunton, VA location. I purchased a new phone and he was incredibly accommodating. Michael was patient and kind helping me set up my new device.”