Cell Phone Stores in Staunton, VA

“Incredible service I live in Harrisonburg and that store woudnt answer anything about my bill. Went into this store and had everything explained in a few min! I even walked out with plans to buy the Apple Watch Ultra which I’ll be getting next week! It’s definitely worth the hour drive for me!”

“I have visited this store for years. The owner is super helpful and knowledgeable. He only sells name brand products so you know you are getting products that will charge, protect and just be awesome! He also puts the screen protectors on your item. Yes, please! No bubbles!!!!”

“went to multiple different locations and this was the only one able to actually help me AND the people working here are very nice and arent crackheads unlike many other boost mobile locations, very much recommend coming here”

“After signing up for a new T-Mobile account online, I discovered that the signal strength at my home was unusable. The representatives at this store worked with me to return my original device and upgrade to a new one with a better antenna. When that still didn't work, they helped me process a refund for the phone and disconnected the service. Even though the service didn't work out for me, the customer support that this store provided was top notch and I would recommend visiting them in store if you are considering T-Mobile services.”

“I had not had good experience since I had to get a new phone from metro. I came up here to cancel out the last review I wrote because when I actually showed up to the store, and I understood very quickly the day he was having. He was new he was overwhelmed and well, so was I in at the time, my redhead irish blood was over boiling! we both should have handled ourselves differently however when it was over the manager paid out of her pocket so that my phone did not get turned offWe make mistakes, but this store owned it in,made it right. Thanks.”

“Having multiple Verizon cell phone lines for the family, Ive been to this store many times. The staff have been excellent, very kind, helpful and easy to work with.The only negative is that they are consistently understaffed and so I have been turned away two different times. Recently I was in there, it was only one person working the floor and about 5-7 customers in the store needing assistance. Even then, the staff member was very kind, efficient and helpful. If you need timely in-store assistance you may have to go to Charlottesville or Harrisonburg as the Verizon store in Waynesboro is not a true Verizon store.Verizon is typically the best cell service in the Shennendoah Valley, but T-Mobile can be acceptable under certian circumstances\locations. However its important to not fall victum of the budget "mobile virtual network operators" (MVNO) cell phone operators, like the ones you see advertized everywhere as low cost cell service alternatives. These operators dont own cell towers, they just piggyback on the major carriers and you WILL have inferior service, including lower cell tower access priority\lower quality (ex. frequent voice echo) than other cell phone users that are with the carriers that actually own the towers. The lower priority issue also applies to pre-paid cell services, for example T-Mobile says highest priority are post-paid (normal customers), followed by Google Fi customers, followed by T-Mobile pre-paid, followed by all other MVNOs. If you do go with an MVNO provider, at least understand why they are lower cost and why you may have tower access or other quality issues.”

“I have had good service at the Staunton Virginia WalMart. I recognize that, like most WalMart stores, there is a shortage of employees to accommodate the large number of customers. This is not by any means the employees fault. That would be a management issue.I also had a very positive experience with the Staunton WalMart Pharmacy.I transferred several prescriptions from out of state and was able to renew and pickup my medications within hours. I appreciate good, reliable service.”