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October 2023 by Ian Smith
Helped me find the right part I needed for my dryer and were friendly.
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July 2023 by Daniel Drumheller
Chris was very pleasant, and knowledgeable about the appliances. They sell excellent brands, and are very friendly.
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July 2023 by Joe Bigos
Very unprofessional. Called to try to setup service, asked for a timeframe and he wouldn’t even give me an idea of a date. Said thank you anyway and he hung up without saying a word. I felt like I was bothering g him when I was just trying to find someone to solve my problem. Apparently there’s a high demand for appliance repair, so these guys don’t want the work.
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March 2023 by Christopher Benjamin
We always get good advice on appliances there. We bought a dishwasher years ago and has done very well. Now looking for information on an induction range. Always very helpful and informative.
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March 2023 by Troy Fitzhugh
Good selection. Nice man assisted us.
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February 2023 by Willard Keeling
Great Service. Great microwave at at great price. Service and installation the best.I will deal with them again.
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February 2023 by Hannah Zhekov
Always helpful and always knowledgeable! They have helped me save time and money multiple times.
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November 2022 by ken kuban
Very knowledgeable about their products and parts. I myself had a problem with the wife's propane oven and after explaining it they sold me the part I needed.They even had one of their service reps guide me thru the entire replacement process which was a big help.I give this store a +++Thanks againKen kubanRaphine va
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August 2022 by Debbie F.
Great experience with a new stove/oven that I ordered sight unseen since I couldn't leave the house. I have friends jealous of it. Price was right. Prompt, friendly delivery and installation. I had a "stupid question" about operating it a day or two later, called, and got a friendly, helpful answer.
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May 2022 by Leah Cunnington
Great service - My dishwasher was damaged - called S&W Appliance and Chris had a service tech out to our home the same day to diagnose the issue and determine what had broken/needed to be repaired. In the end we decided to buy a new dishwasher - and Chris had one in stock that we had researched and installed the next day. Lowes had the same whirlpool model, but it would have taken 30 days or more to get it installed. I prefer to support local businesses - and will be buying a new cook top as well - since it has been damaged as well. Great service all around!!!!!
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April 2022 by Christy Sprouse
Great service and had exactly what we needed
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April 2022 by Steve
I went in S&W Appliance today to buy a freezer. I could not get waited on. There appeared to be only one sales person available. He was with another customer and another person was waiting as well. I spent about 10 minutes in the store hoping to get waited on. It didn`t happen. The salesman was still with the original customer. This is not the first time I have had problems getting waited on at this store. Too much competition in appliances to put up with this. I will go elsewhere. I feel certain that S&W Appliance does not care one way or the other. They will collect their pay whether they sell me a freezer or not.
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April 2022 by James Gates
Went to S&W to purchase a washing machine because the one we had, that was less than a year old, had broken down and to get a repair man to fix it was unknown to the company from which we purchased it. So we decided to buy one to use until a repair man became available and when he did we would give this one to our daughter. My wife , my elderly wife, must have asked this man one too many times when it would get delivered. She came rushing back to the front and told me that she had asked him when it would be delivered and he said " I told you when, do I have to beat it into your head?" Now, I am 70 and a disabled veteran and I knew that I would only make it worse by going back there. We left. Not knowing what to do we went to Lowes were we bought the broken one. We had been unable to geta hold of anybody the day before on the phone, but when we got there the manager apologized to my wife for the problems the washer had caused. Did a buy back took $100 off the one she bought. And THAT is how you treat old lady customers!
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January 2022 by Jessica Landis
Awesome place !!! Patrick helped me figure out everything I needed for my washer .. Definitely would highly recommend!
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December 2021 by Living The Dream
Chris was excellent! Helped us pick out the right washer & dryer for our needs. Awesome service! Picked out on Monday, delivered and installed on Wednesday ? it doesn’t get any better! The gentlemen installed and checked both items before leaving. Don’t get this kind of service at a box store. We will be back??