S & W Home Appliance is known for its exceptional customer service and knowledgeable staff. Customers have praised their helpfulness in finding parts for appliances, with staff members going the extra mile to assist. For instance, one customer received thorough support in locating a washing machine part, while another had a swift service experience with a dryer issue, leading to a follow-up call to ensure the problem was resolved. The business has also earned positive feedback for the purchase of new appliances, such as Subzero refrigerators and Speed Queen washers and dryers, highlighting the pleasure of working with the team. Customers appreciate the valuable advice on various appliances, from dishwashers to induction ranges, and have shared experiences of successful repairs and installations. Overall, S & W Home Appliance stands out for its friendly atmosphere, prompt service, and dedication to helping customers with their appliance needs, making it a highly recommended choice for anyone seeking home appliance solutions.
A dial broke on our washing machine. They were quick and efficient in getting it repaired. Highly recommend!
February 2025
I called bc my oven was giving off extra smells. The gentleman patiently answered my questions and gave me basically a full free consult over the phone. Looks like we will need a new oven but I had to leave a good review for my gratitude for his help!
September 2024
Chris was more than helpful in trying to assist me in finding a part for my washing machine. He was patient and took the time to look both on the internet and in his stock of inventory. Great customer service.