AutoZone Cedar Dr in Sterling, VA, is a top retailer of auto parts, offering new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the excellent service provided by the staff, particularly noting the exceptional help from one employee, Patrick, who is described as knowledgeable and willing to go above and beyond. The store is recognized for its efficiency, with quick order pick-up times and a well-trained staff that knows how to handle warranty issues effectively. However, there have been some complaints about phone service, with instances of long hold times when customers called in. Despite this, the overall experience at this AutoZone location is positive, with many customers expressing gratitude for the assistance and quick resolution of their automotive needs.