About Candlewood Suites Washington Dulles Sterling by IHG
Candlewood Suites Washington Dulles Sterling by IHG is located near the airport, with a convenient location close to major stores and restaurants. The room is spacious and comfortable, with a simple kitchen and a refrigerator. The bathroom has a bathtub with shampoo and shower supplies. The hotel also has a laundry and dryer on the first floor, as well as a free gym and coffee.
Experiences with customer service are spotty. Some staff are described as awesome, amazing, polite, professional, very kind, friendly, and very helpful. The cleaning staff is detailed and very helpful. However, the reception was not fully attended during the weekend with limited contact options, and problems with card keys were not resolved. The hotel can be busy, and some guests reported issues with noise from other guests. Parking and location received negative comments from some. Overall, for long-term stays, rooms are considered clean and comfortable, providing a decently clean and pleasurable experience for many, with a cost-effective price.
Stayed here 10 years ago for a year.. Pulled up and there were 5 cop cars in the parking lot...I WAS LIKE OH HELL...But went in got a room Jaun was very helpful and friendly. Apologized about the cops and because he was so nice I decided to stay...
September 2026
This hotel was nothing more than amazing. It was so quiet and my room smelled so good and was amazingly clean. Zmari at the desk was wonderful. His customer service is impeccable. I would definitely choose this place again.
September 2026
Juan and Natalie at the front desk were exceptionally friendly and helpful during my two-week stay. Nice room and free laundry. Would definitely stay here again!