Great Falls Auto Service is a premier, quality, and full-service independent auto repair facility in Northern Virginia. The shop is widely regarded as the best around, with excellent mechanics. Customers consistently report that the staff is courteous, kind, polite, and friendly. They are honest and trustworthy, taking time to clearly explain problems without unnecessary add-ons, so customers never feel caught off guard. The quality of the work is outstanding, with vehicles repaired right the first time, and the shop stands behind all work performed. Pricing is significantly lower than dealership rates, often one-third of the cost, and is described as reasonable and fair. They work to minimize inconvenience, often completing jobs the same day and getting customers in and out quickly, though scheduling may require a wait of a day or two depending on the work. The only noted drawback is that they are not open on weekends. For routine service, oil changes, and diagnosing complex issues—even on vehicles like Mercedes Benz, Range Rovers, and Grand Cherokees—customers express strong loyalty, stating they have no reason to go anywhere else.
Always great. No nonsense or extra garbage that chains try and sell me on. You want honesty? This is your place!
April 2025
Having 2 Audi cars, I could not imagine going anywhere else for my car services. The gentleman at the front desk is very helpful and always tells it like it is. I am very appreciative of their work.
February 2024
Great falls auto - they always do a great job taking care of all of our cars. Reasonable and professional