Koons Sterling Ford offers a low-pressure sales experience where questions are answered quickly. Customers report fantastic and awesome customer service overall, with many describing an incredibly simple and easy car buying process. The sales team is attentive and works to ensure customers feel comfortable, often helping them find the right vehicle and complete their purchase the same day. The staff is professional and goes above and beyond, providing clear explanations and consistent updates. The business has a wide selection, from new Ford models like the F-150 and Bronco Sport to a used lot with tons of different makes and models. The Service Department also receives high praise for handling everything smoothly and making the experience stress-free. Many customers highlight outstanding and exceptional service, stating the team does an outstanding job. Koons Sterling Ford is highly recommended for shopping for a new or used vehicle.
Greg Willams made our buying process incredibly simple. It was the easiest car buying experience we’ve had to date! Thanks so much Greg!
November 2025
Awesome Customer service overall. We came in just to check on a vehicle and left with a Suburban. Highly reccomended for shopping for a new or usedd vehicle. Thanks to Sales Rep Mani, Edward, Sophia and the rest of th Koons Ford Sterling.
Flo and Barb
November 2025
Matt Amani help me obtain my vehicle it was a 2 day process but he made sure he updated me on the vehicle . I had a great experience with him and highly recommend asking for him during your visit.
