Sterling Transmission is a highly regarded auto repair shop specializing in transmission issues. Customers consistently praise the professionalism and efficiency of the staff, particularly Maurice, who is known for his communication and expertise. Many reviews highlight how the team accurately diagnoses problems that other shops, including dealerships, misidentified, often proposing unnecessary replacements at high costs. Instead, Sterling Transmission provides honest assessments and multiple repair options, ensuring customer satisfaction and saving them money. The shop is also noted for its strong relationships with warranty companies like Car Shield, making the claims process seamless for clients. Reviewers appreciate the transparent service, where they receive regular updates on their vehicle’s status and repairs. With a warranty on their work, customers feel secure in their decisions to choose Sterling Transmission. Overall, the business is recommended for anyone facing transmission problems, as it embodies reliability, knowledge, and a commitment to customer care.
We bring all our cars here. Maurice is very knowledgeable and honest.
September 2024
Very professional and efficient! They pointed out the exact Ford Focus transmission issue and the recall. Unfortunately my car was not part of the recall from the manufacturer and dealership would not deal with that. Sterling Transmission helped me fixed the issue and replaced the TCM model. They are very communicative... read full comment
February 2024
Honest and genuine guy to work with. Hopefully won't need their services again but I know who to come to if I do.