The Big Screen Store is a home entertainment store serving Baltimore and Washington. It is the area's only exclusive Samsung TV dealer, with sizes from 43 to 130 inches at guaranteed low prices. It also carries Samsung and Definitive Technology soundbars and surround sound systems, reclining seating, and all wood TV credenzas. The store offers a full range of installation services and stocks almost everything for quick delivery. Reviews highlight exceptional customer service, with helpful staff and no high-pressure sales. Sales representatives are knowledgeable, give ample time for decisions, and explain features thoroughly. The delivery and installation process is efficient and professional, with teams that are on time and explain everything. Follow-up support is also great. The online sales process is simple and efficient. Prospective buyers should note the store only sells Samsung TVs. Many customers report a high quality experience and would definitely recommend this store.
Same price as Best Buy minus 6% plus store manager calls direct... feels like I'm back in the 80s where customer service means something. Will only ever shop here in the future.
June 2026
Got a Samsung Qn90 98 inch 40% cheaper than a Best Buy and anywhere online and saved 5k. Great individual customer service. I have been buying from the Sterling Va store multiple TV over the years. Also got the Samsung soundbar and back speakers works seamlessly! Highly recommend
June 2026
great products at fair prices- staff that can explain the complicated differences between products and guide selections to the one that fits your needs without being the most expensive Cadillac version
