United States Postal Service
Post OfficesHours:
150 South Sterling Boulevard, Sterling VA 20164 Hours
About United States Postal Service
The United States Postal Service location at 150 S Sterling Blvd is a retail Post Office offering walk-in passport services alongside its regular mail and package delivery. Customer reviews highlight generally positive experiences with the passport process, noting that appointments are available and recommended, though some assistance was provided even without one. Staff members are consistently described as professional, knowledgeable, well-informed, kind, sweet, empathetic, honest, and respectful. Several reviews specifically praise employees for being helpful, answering all questions, and providing quick and good service, even when managing chaotic situations with multiple customers. The atmosphere can sometimes feel rushed or busy, especially with a mix of passport applicants and other customers, but clerks maintain a calm and cheerful demeanor under pressure. Their good sense of humor and ability to keep everyone content is appreciated. Reviews express gratitude for staff who go out of their way to assist, whether finding forms, explaining procedures, or simply brightening someone's day with a positive and cheerful attitude. Overall, the location provides secure, reliable service, with particular commendation for its efficient and unexpectedly uplifting passport assistance.
Most Recent Reviews
September 2026
I kind of understand why this post office has a low score. The Indian lady staff of around 50 years old is always unhappy and angry to her customers.
August 2026
The clerks are very sweet, friendly and patient! Love the customer service here!!
June 2026
In all the decades I've been going to Sterling Post Office, it has always been a positive experience. GREAT staff!!
More Comments(92)
Nearest USPS Stores
- Sterling, Virginia