Virginia Tire & Auto of Cascades is a family-owned and operated full-service repair shop that has been serving the community since 1976. Known for its commitment to quality, the business invests in the best equipment and training for its staff to ensure top-notch automotive service. Customers appreciate the transparent communication and trust the staff implicitly, noting that everyone they deal with is professional and helpful. The team is praised for their kindness, especially during complex or urgent repairs, such as fixing flat tires or handling detailed tire consultations for electric vehicles. Many reviews highlight the friendly and helpful nature of the employees, with specific mention of staff members who go above and beyond, like fixing issues without charge or taking the time to explain the repair process. Virginia Tire & Auto offers competitive pricing, often providing coupons and discounts, and delivers same-day service without needing an appointment, making it convenient for busy customers. The location is considered good, and the stores are kept clean and comfortable. While some note that prices can be a bit high and service quality can vary, overall, customers feel confident in the honesty and professionalism of the staff, especially when it comes to addressing concerns and correcting billing issues promptly.
I got a flat tire so my car was towed by AAA to VA Tire and Auto well after they were closed (around 7:30). Richard still came out to help us and get all of our information. He was helpful and so generous to assist well after the day had ended.
June 2025
Dylan provides top notch customer service, definitely built for this fast pace environment
August 2024
Always transparent and I trust them implicitly!! I don’t remember names but EVERYONE I’ve dealt with has been GREAT!!
