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“Usually I have neutral experiences at banks, however my experience with Maivy was outstanding and I felt like she deserves a shout out. She was extremely knowledgable and answered all questions I had and overall was extremely thorough as well as so nice!”
“2/23/24I recently noticed some fraudulent charges in my bank account and needed some help since they were recurring and I didn’t know how to deal with it.Senior Banker, Gio Pizaro helped me identify them, file a claim to receive the money back, and not only showed me how to do it but made sure everything was taken care of well with clarity and care.Thankful,Chris Vitello”
“Arezou Taherzadeh very good service, he went out of his way to provide us with all the information and make us feel comfortable. Very smiling and that gave me confidence.”
“Fatima Nicole Angulo C Senior BankerI was completely impressed with her professionalism and customer service.She helped me a lot she was Courteous, professional & fast and she did an excellent Job.Thank you very much”
“Samuel Ashat is a very knowledgeable and helpful banker. I really appreciate him taking the time to walk me through the process of opening an account at Chase Bank and patiently answering my questions. He is a very respectful and pleasant person.”
“Exceptional Service and Familiarity - A True Banking Gem!I've had the privilege of being a customer at United Bank in Chantilly for over two decades, and I must say that the experience has been consistently outstanding. In particular, I would like to commend the branch manager, Mark Knight, for his exceptional service and the welcoming atmosphere he creates.Walking into United Bank and being greeted by Mark's familiar face is a testament to the personal touch that sets this branch apart. In a world where faceless transactions are becoming the norm, having a dedicated and long-standing manager like Mark makes all the difference. His presence exudes professionalism, trust, and a genuine commitment to customer care.Mark's extensive knowledge of banking and his willingness to go above and beyond to assist customers have always left me impressed. Whether it's a simple inquiry, a complex financial matter, or advice on banking services, Mark consistently provides accurate and helpful guidance. He takes the time to listen attentively and offers tailored solutions that meet individual needs.The staff at United Bank in Chantilly also deserves recognition for their friendly and efficient service. They work seamlessly as a team, ensuring that every visit is met with a warm welcome and prompt assistance. It's evident that customer satisfaction is a priority for the entire branch, and the staff's dedication to excellence is truly commendable.Aside from the outstanding service, United Bank offers a wide range of banking products and services to cater to various needs. Whether it's personal accounts, business banking, or lending solutions, they have always been able to meet my requirements and provide tailored solutions that align with my financial goals.In a rapidly changing banking landscape, it's comforting to have a trusted institution like United Bank in Chantilly with a manager like Mark Knight, who has stood the test of time. The combination of exceptional service, familiarity, and a genuine commitment to customer relationships makes this branch a true gem in the community.I wholeheartedly recommend United Bank in Chantilly and personally vouch for Mark Knight's exceptional leadership and customer-centric approach. If you're looking for a bank that values personal connections and delivers outstanding service, look no further.”
“Exceptional service! I cannot praise Zack at Navy Federal enough for the outstanding care and professionalism he provided during my recent visit. His attention to detail and thorough understanding of my needs truly exceeded my expectations. Zack's warm demeanor and willingness to go above and beyond made my banking experience not only smooth but enjoyable. I highly recommend him to anyone seeking top-notch service. Thank you, Zack, for making banking that much easier!”
Open 24 hours
20045 Ashbrook Commons Plaza, Ashburn
Banks
“After poor customer service on the phone with Bank of America, visited this branch. Vera Shaker went ABOVE and BEYOND to make it right, even sitting on the phone with Customer Service with me in her office for over an hour. Customer service at this branch is top notch!”
“Qudsia Asadi , she is very professional, friendly, and patient. She helped me every time with a smile and she is very knowledgeable. She is EXTREMELY EXELLENT!!!! Thanks for your service!!!”
“Amazing Customer service. I met all three employees working and mainly Ms. Dezzeray Bunn, she helped me so much and said some very kind words. Northwest seriously helped me out and saved me big time. Very easy, very fast, and no shady stuff at all I 1,000% trust NorthWest. I will definitely be staying with this company. No charge to set up an checkings and savings account. I spent time and researched a ton of different banks and majority of them charge you for opening an account. Roughly, 25$-30$. Here it’s free!! I appreciate NW so much!!”
“Jessica A helped me get an auto loan for a used car. She was very thoughtful, meticulous, and prompt throughout the whole process. Overall I've had an excellent experience with this bank so far.”
“By far the best experience I've ever had with Wells Fargo. Katrina Martinez is a true asset to your organization. She's professional, empathetic and very personable. Parker was also a pleasure to speak with. This has to be one of the best branches by far. A++”
“My family and I have been doing banking here for years, and we've never had any issues. They helped me resolve an international transfer today with little fuss, and all the staff were very friendly.”
“I visited today to open a new bank account and was warmly welcomed by Mr. Arif. He provided exceptional assistance throughout the process, making it effortless. Highly recommended!”
“Very friendly, helpful staff. Indu, the woman working my transaction, was very sweet. And another teller working besider her fandangled my transaction to end up costing me half as much as it would have had we processed it my (incorrect) way. Thank you!”
“This location has always been great. Just had an appointment with Krutika, she was extremely nice and knowledgeable. She helped us with all our banking needs and went above and beyond!”
“I am banking here for many years, I have always got prompt and courteous service. Today I visited first time post-pandemic, it was after such a long time. As I stood second in line, a lady approached me and asked what I need. She then called the staff attending the drive-in window to take care of me. She was equally prompt and courteous.”
“Michael and Tina are wonderful. They were very friendly and welcoming. We had a great experience yesterday at the bank my husband and I. Even though they were busy, they took their time to assist my husband and I. We received a warm welcome by Michael and they both assisted us with what we came for at the bank. We left happy and we recommend their branch. Thank you!”
“I was a new customer to TD Bank and had an appointment with Junior Hernandez. From the moment I walked in, I was greeted by the staff and Junior. He was able to assist me with opening accounts with TD and he took his time to explain everything to me. I really appreciated his professionalism and patience, and he made the entire process easy. If you ever need to visit TD Bank in Centreville, VA, please go see Junior. He is one of the best and I highly recommend him for your banking needs.”
“I was a new customer to TD Bank and had an appointment with Junior Hernandez. From the moment I walked in, I was greeted by the staff and Junior. He was able to assist me with opening accounts with TD and he took his time to explain everything to me. I really appreciated his professionalism and patience, and he made the entire process easy. If you ever need to visit TD Bank in Centreville, VA, please go see Junior. He is one of the best and I highly recommend him for your banking needs.”
“I was getting a massage locally and noticed the NFCU nearby and remembered I had a check on me that I needed to deposit. I typically deposit checks via my phone, but this saved me a step. At first I thought that this was an actual bank with tellers as it was hard to see inside. However, as I got out of my car, all I could see was a stand along ATM machine inside a door. I didn't mind as using the machine is just was easy as doing an electronic deposit. So, I grabbed my check, signed the back and used my card to use the machine. Overall, easy transaction and one of the new features they have is to opt to have a printed receipt with a copy of the check printed on the receipt. I did this and got the receipt and had a small version of the check on the transaction. I thought it was pretty cool. I didn't really want the receipt, but just wanted to see what it would look like once it was printed. Kudos for a having a location that was close to me and nearby. I appreciate walking up to a machine once in a while. Are there many banks anymore with tellers? I wouldn't know, but I do appreciate the stand alone machines.”
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“I recently visited Bank Of America Financial center in Chantilly, VA, From the moment I walked in Arzoo Greeted me with a warm smile & A genuine eagerness to help me . had the pleasure of being assisted by Arzoo. I was on a business trip to Virginia and needed to complete several banking transactions. Arzoo's professionalism and patience were exceptional. She patently Guided me through each step answering all of my questions with clarity and precision , ensuring that each transaction was completed accurately and efficiently. Her dedication to providing excellent service truly stood out. I highly recommend Arzoo to anyone seeking a knowledgeable and customer focused banker. Thank you so much Arzoo . God bless .”