Lotts Home Furnishings & Appliance is a local business that has earned a reputation for providing excellent customer service and quality products. Customers consistently praise the knowledgeable and friendly staff, who go above and beyond to assist with purchases and address any issues. The reviews highlight Lotts' wide selection of new and used appliances, including dishwashers, washing machines, dryers, and refrigerators. Customers appreciate the reasonable prices and fair delivery and takeaway fees. The staff, including Daren, Jennifer, Haley, and Robin, are described as courteous, helpful, and reliable, often going the extra mile to ensure a smooth and satisfactory experience. Lotts has demonstrated its commitment to customer satisfaction, whether it's recommending the best dishwasher for a customer's needs, promptly repairing a malfunctioning appliance, or ensuring a timely delivery to meet a customer's holiday deadline. Customers consistently express their satisfaction with Lotts and enthusiastically recommend the business to others, indicating that it is the go-to place for their appliance and home furnishing needs.
Haley was very personable and answered any questions we had.
February 2024
Bought a quality chest freezer. Friendly and reliable customer service!
February 2024
Prompt and courteous service! I was without my dryer for under 24 hours thanks to them. The gentleman that fixed it was right on time, explained everything to me and had it going in about thirty minutes. We will definitely call them for future issues.
