“This store is awesome because of it's employees. Lacey and Sam are the kindest and best sales reps Ive encountered in a long time. Awesome service: they smile, the make you feel like family, I was Petsmart fan but now I go here because of them. Knowledable, kind, recommmending better products like catnip brands I disnt know about. Incredible service at the highest level! They made my day and made me feel like family: please promote them and give them a raise so they stay forever!”
“Nia helped me during her first week and then remembered me when I came in today with my husband and our beagle. She has been such a help when we first adopted Lucy in figuring out the right treats for her and enrichment since we were a cat family.
Today when we had the pleasure of seeing Nia again and complimenting her to April C (a manager), we got additional great service from Nia and April ! April explained Zane great training opportunities, treat and reward options, and even some of the free events at PetSmart such as celebration days.
This store is a great place for knowledge and for kindness!”