Rite Aid is a popular pharmacy chain known for its friendly staff, clean facilities, and wide range of health and wellness products. Customers appreciate that the store often has what they need in stock and offers convenient hours. The pharmacy team is seen as helpful and approachable, making shopping easier for many. However, some customers mention that wait times can be unpredictable, sometimes taking longer than expected, especially during busy periods. Despite this, many find the pharmacy staff to be friendly and accommodating, with some experiencing very short wait times of less than 7 minutes. Customers also value the store's engagement with discounts and coupons, which they find easy to use. Overall, Rite Aid is trusted for its convenience, stock availability, and friendly environment, although there are occasional concerns about wait times and customer service. The store aims to improve health and wellness in the community by providing reliable products, services, and advice tailored to individual needs, encouraging customers to not just get healthy but thrive.
Overcharged me for my meds, did not bill my insurance even though they said they seen it on file
February 2025
Every month I spend 5-10 days and on average about 15 phone calls attempting to get my prescription filled. Every time they say it will be filled it isn't. My prescription is for 30 days only so they cost me 5-10 days every month of not having the prescription I need.
January 2025
Pharmacist was rude. They make you sit in the line for an hour and a half then ask you to pull back around when there is 10 cars behind you. Will be filing a compliant with state board on rude pharmacist.
