Electronics repair near Tabb, VA

“I have sears home warranty and I had a claim I started. I paid my deductible and they did nothing to help me. Money lost with sears. They claim my evaporator coil that was leaking was not covered under warranty. Seek warranty elsewhere.”

“I was having issues with my phone and came into the store stressed out, but Lee helped me out so much. He had amazing customer service, was very patient, and took the time to figure out exactly what was wrong with my phone. He explained everything clearly and made the whole process easy. You can tell he actually cares about helping customers. Overall just a great experience and I really appreciate all his help. Thank you again Lee!”

“My laptop screen cracked for the second time in 6 months while traveling for work and right before I needed it for tax season. These guys were an absolute class act. They provided excellent customer service, were in communication the whole time, fixed my laptop and had it back to me the next day, and the icing on the cake is that it was amazingly affordable.
For some context, 6 months prior when I took it to another repair shop, I was without my computer for over a week and it cost me double.”

“One of our phones had a broke screen. I scheduled an appointment to fix the screen. I brought it in and discussed with the clerk for the time frame to have the screen repaired. We were given a time and returned just before the completion time and the phone was ready.”

“If the Justice League and the Avengers ever decided to open a joint headquarters inside a Batteries Plus, I’m convinced it would look exactly like the squad that saved my phone — and my sanity. I walked in with a cracked screen and the emotional stability of a wet paper towel, and these legends assembled like Earth’s Mightiest Tech Support.

Not only did they repair my shattered phone screen with the precision of Tony Stark soldering a new arc reactor, but they also went toe‑to‑toe with a cellphone company whose customer service had the enthusiasm of a sloth on vacation. Where the phone company shrugged, the Batteries Plus crew rose. Where the insurance company tried to play games, these heroes kept their pimp hand strong — metaphorically, diplomatically, and with the righteous fury of Batman after someone touched the Batmobile.

The employees and the store manager didn’t just help — they tag‑teamed the insurance company like Thor and Wonder Woman double‑teaming a supervillain. They negotiated, advocated, and Jedi‑mind‑tricked the reps until my phone repair was approved faster than the Flash on a caffeine binge.

By the time they were done, I was as happy as a kid in a cake factory with no adult supervision. My phone looked brand new, my stress evaporated, and I left the store feeling like I had just witnessed a crossover event more powerful than anything Marvel or DC ever dreamed of.

Batteries Plus didn’t just fix my phone — they restored my faith in customer service and proved that real heroes don’t always wear capes. Sometimes they wear name tags.”

“I had such a fantastic experience at Batteries Plus recently! I came in with a problem and was immediately greeted by a young man named Luke. From the very start, he was professional, knowledgeable, and incredibly kind. He took the time to really listen to what I needed, explained my options clearly, and never made me feel rushed.

What stood out most was how patient and thorough Luke was—he went above and beyond to make sure I left with exactly what I needed and even gave me some helpful tips for the future. You can tell he genuinely cares about his customers and takes pride in his work. It’s rare to find that kind of customer service these days, but Luke truly delivered.”

“Jason was absolutely amazing from beginning to finish of the process at the store. Gave updates on the phone and gave advice on the phone itself. Thank you so much for your help today.”