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“The store needs attention. They have good products at reasonable prices, but they need staff badly. On a recent visit, there was a hand written sign on the door that said they would be closing early because of a staffing shortage. This should tell upper management that if you have to cut store hours to operate, you really need to find a way to recruit and maintain people.”
“Friendly knowledgeable staff. Competitive pricing on a wide variety of merchandise. Store was clean and well stocked with merchandise in easy to locate well labeled aisles. Would recommend for a short stop or an in depth shopping trip.”
“Buyer beware. This is a great store, but they are hardly ever open due to one reason or the other mainly sewage issues. They have so many signs on the door you don't know if their open or not until the door doesn't open.”
“Love this store, only complaint was I heard a worker on the phone talking to someone who was more worried about people in the parking lot, but my concern would be the trash all over the parking lot.That seems waaay more important than anything else js.I would even pick up the trash and junk in the parking lot each time I swing by.”
“This is the second or third time that I’ve been in the store and experienced Sharon. She is an absolute delight and the dollar tree is lucky to have her. She makes you feel welcomed and appreciated and loved and ask personal questions and it’s just amazing. The store itself is always filled with the things I need and don’t need bye-bye anyway. It could be cleaned a little bit better.”
“My go to store for the little things I don't want to enter the grocery store for in fear that I'll over spend & walk out with 10 bags of groceries. I especially like to get my cleaning supplies here. I've even developed a small relationship with the staff. Let's face it Dollar General doesn't need reviews. Everyone loves Dollar General & everyone stops in for something or another.”
“You can find items/products at a reasonable price. ($1-5) every day. Even some of the dollar trees has items/products that the other dollar trees don't have in stock. Each store is different.”
“This store was excellent. Items were properly placed at their designated location, so they were easily accessible and looked appealing. I truly enjoyed shopping there.”
“My Preferred family dollar out of the Roanoke area, if I can’t get to brambleton then This store is my first choice . Love the manager she’s always very helpful ✔️”
“Wow, has this FAMILY DOLLAR, stepped up their game in All aspects in this store. Clean,neat,and stocked. You can actually push a cart through the store and pick up all your wants and needs. Might I, add the new young lady Kelly. who is Smiling and eager to help you find anything you need in the store. At,last I, feel like I can finally go back to picking up, and do shopping at my FAMILY DOLLAR STORE. P.S. In my opinion KELLY deserves a well deserved pat on the back,& a Raise. Way to go,Kelly! She's a keeper, FAMILY DOLLAR.”
“I visit this location today and Sheila the cashier is very pleasant ?Sheila was sooo much help to me I have a cast ?she was patient with me moving, she helped me find things I needed ?❤and she seen that I was in pain Sheila is the number 1of all best dot com ❤?love this place”
“I am currently in Roanoke to train some stores for my company. The Manager, Lynn. was awesome!! I needed to stock up on some supplies for myself and the local store that I am working at. Lynn was extremely helpful and knowledgeable of where I could locate everything that I needed. I was in a hurry so she assisted me so I could find things that I needed in a timely manner. Lynn was was so pleasant, helpful and kind and as a faithful Dollar General customer, I was very impressed on how neat and clean this store was. I actually complimented her on on the organization and cleanliness of this store, based on the bad experiences at other stores.Just before I left we had a quick chat. She is an extremely responsible manager and cares about the store and the customers. Dollar general needs more people Lynn!!”
“I have been coming to this store since it has been built and I have never seen the store in such amazing shape as it is now. The store manager David is so courteous and helpful. He went out of his way to help me and I feel that he is a great aspect to this store. I wish more stores in Roanoke had such an attentive manager.”
“My usual location has been closed for maintenance for a few days so I went to another down the street.Melting candy on one of the shelves as soon as I walked in.Cashier was super nice and apparently the only associate working in the store.Flowering trees in parking lot were in full bloom and beautiful.”
“Visited the store today and Kayla was the cashier and doesn't normally work there. But she is a great employee and helped me out with balloons for a birthday party with picking them out and she was very polite. Went above and beyond.very friendly and knowledgeable of her job. unfortunately dollar general down the street wasn't opened for them to fix the problem I had with them and she helped me even though the stores aren't connected best way she could.. My boy got his balloon thanks to you and had a great party thanks so much these stores need more people like you!!!”
“I like this $ General because its conveniently located in Montvale for if you just need to run and grab a few things and don't want to have to run all the way to Bedford or Bonsack Walmart just for a couple of items. They have a good selection of products as well. Pretty much anything that u could possibly need on a regular day, they have at a reasonable price. I also love their " Dot Deals", where a certain color dot is half off or BOGO, especially on the toys during X~Mas time. I like to buy my son items other places than just Wal-Mart so he has a variety of toys and not just the same old stuff over and over that Walmart has. Don't get me wrong, I like Walmarts toys as well, but once u have bought everything that is in your child's age range, gender and interests, they don't really get new stuff in, where as $ General does, and especially during X~Mas time.”
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“Dollar General needs to do a better job checking expiration dates, have come across so many expired items, and I'm talking sometimes months and months expired”