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1 - 5PM 9AM - 12PM
4952 Lee Hwy, Troutville
Post Offices
“This USPS location is very clean, organized, & friendly. I wanted to purchase some fun stamps (anything other than the typical plain forever stamp) & the clerk was kind enough to present so many different stamp options. I ended up purchasing two stamps: Native American Heritage stamps & American Revolution Battlefields. I later came back at got the Shaker stamps. They are really beautiful stamps & in a larger size. This USPS had tons of options of stamps to choose from. I stop by every so often to mail out cards & am always in and out in a timely manner, even if I need to buy stamps. Staff members are happy to help. So grateful to have a welcoming post office! :-)”
“I went in to get a simple passport renewal but came to find out I had to reapply which needs an appointment. Tracy helped me at this branch and she was fantastic. Even though I needed an appointment she helped me anyway and I was very grateful for her help and her wonderful personality. We need more Tracy's working at post offices around the country.”
“My experience with the Roanoke Post Office has always been excellent. Our Mail Carrier is prompt, and kind to our dogs (BONUS).
This past week, an important mailer went missing, and I reached out the team. They were communicative and polite. They found the misslabeled mailer and followed up to make sure it got to me. Thanks to you all! What you do is very demanding. Great job!!??”
2 - 5PM 8:30AM - 1PM
223 S Roanoke St, Fincastle
Post Offices
“I've always had great service here. Friendly face at the counter and a local small town feel. Just have to remember the counter is closed from 1-2 and not 12-1.”
“I didn't catch name of the lady who helped me today, but, when I arrived the line was almost out the door. The lady behind the desk obviously had some mobility problems, yet as soon as she could start helping people in line she did. With extraordinary speed, precision, and professionalism she cleared the line. Then she got to me. I had 40 individual envelopes to be processed. She managed it in record time and was able to help other customers while doing so! This will be my go to post office from now on.”
“We were so impressed a few days ago when one of the employees helped us locate a package that was delivered to the wrong house. She personally found the package and brought it to our house, shortly after we called to ask about it. Great customer service! Sorry we didn’t get her name but thanks much!”
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“This place is great! Stacy helped me with my outrageous request of shipping nearly 50 priority mail boxes all while continuing to help other customers. The process was smoother than I ever imagined it would be and I’m so glad I went here for this task!”