Intimissimi at Tysons is a store offering women's underwear, accessories, pyjamas, nightgowns, dressing gowns, sports and home wear, comfortable everyday outfits, and sensual lingerie. Customers describe a wide range of new, fashionable, and sophisticated styles with the finest materials and great quality workmanship. The prices are considered luxury, but the selection is wide. Customer service experiences vary significantly. Many report a great experience with patient, helpful, and lovely employees who take their time providing excellent service, helping with exchanges, and offering a wide style and size selection to find a perfect fit. This service is described as making a woman feel like a queen. However, there are also reports of a horrible experience where a customer felt ashamed, humiliated, judged, and like a burden during a fitting. This interaction was described as making the customer feel unwelcome and disrespected. In one instance, a manager later apologized for a poor experience and offered to help personally.
Huge thank you to Joanna! She was so helpful from start to finish and really boosted my confidence. She helped me pick out beautiful outfits and gave the best styling tips. I’m so grateful and will definitely be coming back. Thank you so much, Joanna—you were amazing!
December 2025
Bralette I got was so comfy I went back to buy 4 more. Great customer service. Thank you Roxanna!
June 2025
Great costumer service and amazing quality would definitely shop here again.
