Advance Auto Parts at 311 Maple Ave E in Vienna is a reliable destination for automotive needs, offering a wide range of products and free services. Customers can find top brands like FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. The store provides free battery testing, battery and wiper installation with purchase, engine code scanning, and testing for starters and alternators, along with free recycling of batteries and oil. Many customers have praised the staff for their excellent customer service, especially highlighting the helpfulness of employees like Eric and Shane. Eric is known for going above and beyond, patiently testing batteries, explaining issues clearly, and assisting with wiper replacement—even when busy. Shane demonstrated great customer care by replacing a wiper blade at no charge and offering to try different options if needed. Visitors appreciate the friendly, knowledgeable staff who make the shopping experience smooth and efficient. The store also offers a loyalty program, Speed Perks, which provides discounts on store items and gas at Shell stations. Whether for quick repairs or routine maintenance, customers find this Advance Auto Parts store to be helpful, professional, and highly recommended for quality service and products.
My friend had a battery issue. We went there to get a test. Many thanks to Eric, he patiently tested the battery and explained the status thoroughly.
November 2023
Will and Eric was very informative and gave me excellent assistance! Thank you for providing me with great service! Everyone was very friendly and knew what they were doing! Highly recommend this place !
November 2023
Can't say enough wonderful things about Shane. He has guided me through several vehicles battery purchases and installations. Break pads and more... Greatly appreciate his honesty and helpfulness. Shane is the reason I only go to this store for all related purchases.
