“When my 10+ year Audi was totaled in an accident, I wanted to keep my car, so I did a search on Google and Yelp to find highly rated auto body shops in the area. Based on the strong reviews, I went with Metro Motor, and I'm very happy I did.
Not only was the work well done, but the service was outstanding, something I've found to be rare in this business. The process was well explained, there was complete transparency in the pricing, and they even took care of getting towing arranged for me.
And any questions I had during the process were quickly answered. The repairs were done in a reasonable timeframe and it looks great. I hadn't even got home yet and already got a phone call to confirm everything was to my liking.
It's a great shop, I highly recommend Metro Motor Collision.”
“Sean, Brayan, & HR were all A+ top notch to work with on my recent car purchase. From the initial call, assisting in transportation, knowledge of the car, & even helping me find a hotel room their attention to detail & no pressure salesforce was the most pleasant experience I have ever had in purchasing a car.”
“Eric and Jennifer were courteous, professional, diligent, thorough, and detail-oriented in their estimation of some work I’ll be having done on my vehicle. Thank you!”
“I have bought two cars from them and keep coming back because of the stellar service personnel. I have rarely had something positive to say about a car dealer and am very happy to have found them.”
“My wife’s AC was blowing hot air in her Audi. I think she was provided and estimate of $500 to diagnose and repair. I dropped by Advanced Auto in Vienne and the team there helped me identify the correct Frion replacement canister and ensured it fit the input tube. Presto less then $75 later I had cold air!! I also got replacement cabin and engine filters for my son’s Civic. This store rocks if you are willing to roll up your sleeves a bit!”
“I talked to Kevin Lee from the Parts Dept. on the phone today. He greeted me with warmth, friendliness and professionalism. Kevin has amazing customer service. Others should be trained by him. I asked Kevin if he had an empty floor mat box laying around as I am trying to send artwork internationally. He took me seriously and went over and beyond to help me find a box. Kevin even went to the trash/recycling container to find an empty box for me. He is very sweet & special; he even went as far as to ask me for the dimensions so he could look up if Staples had the size box I needed. Wow!I didn’t even tell Kevin that I get my Lexus serviced there frequently. Even he didn’t know this, he treated me with such care and compassion. I hope he gets a promotion because he deserves it. He is a stellar example of awesome customer service. I wish I could meet Kevins everywhere I go. Kevin is truly an asset to Toyota/Lexus. Thank you Kevin! Please keep up the great work!”
“My online order was ready within 30 minutes. It was all set for me when I arrived so service was super fast and they had the exact part I needed at the right price!”
“Jose and the entire serves team provided excellent customer service. The day I brought in my Alfa for service all required parts were waiting for my car. Overall a great experience.”
“We just bought Range Rover from Land Rover Tysons Corner. Senet Idriss helped us in this purchase since we placed our custom order 6 months ago. Through the process, Senet was very helpful and friendly. She patiently answered our questions and communicated proactively. We highly recommend the place and Senet.”
11AM - 5PM
1580 Spring Hill Rd, Vienna
Auto Parts
“I have a great sales consutant person Badye Ladhari who showed me all the vehicles i want to see ,drive along with me without being tired also work with me on price and offers i can get on cars i choose to buy . He has a great knowledge on cars . If you visit Oursman Honda at Tyson's corner, ask for Badye .”
“My AMG GTS suffered damage to the underbody and radiator from a mechanic who damaged the car during an oil change.
I worked with Junior during the insurance and repair process and I have to say that I am impressed! Props to Junior for staying in touch with me during this lengthy repair. He updated me multiple times per week and helped me with every request I had. He is a great customer service communicator!
I asked for my car to be stored indoors with the utmost care since I recently had it ceramic coated. I received the car back in perfect condition with no problems. The repair was done perfect and a few of my friends commented on how high quality the repair looks. The bumper and screws were even torque marked and upon further inspection they did a fabulous job with installing my radiator and support bar. I see no problems with the repair.
I also want to thank Ian, the manager, for running such an awesome collision center. Looks like there’s a lot of high end cars here that go through collision repair and more. I wouldn’t hesitate to bring my car or any car back here for repair. Thanks again.”
“Safford Collision took amazing care of me from start to finish. My guy Ryan Jones was absolutely first class — he under-promised and over-delivered in every way. My minivan came back looking brand new, and the turnaround time was faster than I expected.
Ryan’s professionalism, communication, and hospitality really stood out. The entire staff was welcoming, and they even shared some Thanksgiving treats while I waited — a small gesture that meant a lot.
If you want quality work and great people, Safford Collision is the place. Truly appreciate the whole team!”
“My left turn signal fuse and right brake bulbs apparently blew. I took to my mechanic and was informed it was my BCM. That could only be fixed by a Chevy dealer. Great! Lots of money... brought it in and Carlos was my advisor. It wasn't the BCM but wiring. He noted that an aftermarket bulb had caused the issue but I hadn't put one in my turn signal until after it stopped working. I read the reviews and some customers cars were vacuumed but unfortunately, he didn't think enough of me to give that same treatment. Overall, after $1100, my car is back working.”
“Tommy was great and provided great customer service. He continuously updated me as to what was going on with my vehicle. I highly recommend Tommy and this dealership.”
“I had an outstanding experience purchasing my Tesla, and I want to give a special thank you to Ali for making the entire process smooth and stress-free.
From the beginning, Ali was incredibly professional, knowledgeable, and patient. He took the time to answer all of my questions, explained everything clearly, and never made me feel pressured. What impressed me the most was his excellent follow-up throughout the entire process. He kept me updated every step of the way, made sure everything was on track, and was always available whenever I needed help.
Buying a new car can sometimes feel overwhelming, but Ali made it an enjoyable experience. His dedication to customer service and genuine willingness to help really stood out.
If you're looking to buy a Tesla, I highly recommend asking for Ali. He truly goes above and beyond for his customers. Thank you again, Ali, for all your help—I couldn't have asked for a better buying experience!I had an outstanding experience purchasing my Tesla, and I want to give a special thank you to Ali for making the entire process smooth and stress-free.
From the beginning, Ali was incredibly professional, knowledgeable, and patient. He took the time to answer all of my questions, explained everything clearly, and never made me feel pressured. What impressed me the most was his excellent follow-up throughout the entire process. He kept me updated every step of the way, made sure everything was on track, and was always available whenever I needed help.
Buying a new car can sometimes feel overwhelming, but Ali made it an enjoyable experience. His dedication to customer service and genuine willingness to help really stood out.
If you're looking to buy a Tesla, I highly recommend asking for Ali. He truly goes above and beyond for his customers. Thank you again, Ali, for all your help—I couldn't have asked for a better buying experience!”
“Paul Turk was fantastic from beginning to end. He helped me verify the model and trim package I wanted and worked very hard to find MY vehicle and bring it to Tysons. The actual purchase process was pretty much painless, including our trade-in.”