Advance Auto Parts at 311 Maple Ave E in Vienna is a reliable destination for automotive needs, offering a wide range of products and free services. Customers can find top brands like FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. The store provides free battery testing, battery and wiper installation with purchase, engine code scanning, and testing for starters and alternators, along with free recycling of batteries and oil. Many customers have praised the staff for their excellent customer service, especially highlighting the helpfulness of employees like Eric and Shane. Eric is known for going above and beyond, patiently testing batteries, explaining issues clearly, and assisting with wiper replacement—even when busy. Shane demonstrated great customer care by replacing a wiper blade at no charge and offering to try different options if needed. Visitors appreciate the friendly, knowledgeable staff who make the shopping experience smooth and efficient. The store also offers a loyalty program, Speed Perks, which provides discounts on store items and gas at Shell stations. Whether for quick repairs or routine maintenance, customers find this Advance Auto Parts store to be helpful, professional, and highly recommended for quality service and products.
A few weeks ago they solved a problem for me, had a bathroom fixture with a weird hex type slot. Woman found an 8 dollar swiss army knife like set, came home, tried it, 3rd one I tried fit. Got it fixed. Thanks guys (well gal!). Nice store as well.
May 2026
I came in to buy oil today and had a great experience thanks to David and Eric. They were both very helpful, professional, and kind. They took the time to answer my questions and made everything easy and stress-free. Excellent customer service — thank you both for your help!
May 2026
I just spoke with a customer service of this location he was very nice and very helpful I have to gave him five stars wow he explained everything that I asked him everything that I needed to know what a different between this and the other location thank you
