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“Beth and Tim run a first rate shop. I've had my Tern GSD (electric cargo bike) serviced here several times and have always had an amazing experience. Beth is incredibly knowledgeable about many different bikes, has owned a GSD herself, and is meticulous with cleaning, tuning, and replacing parts to keep things running smoothly. The prices are always reasonable and the entire team is a pleasure to work with.”
“I love this bike shop! Always received friendly, informed, prompt and courteous service.
Update 2/23/26: I continue to be impressed with the team at the Fairfax location. The friendly employees are the icing on the cake at this amazing hometown-feeling bike shop. Whether I need my bike ruined up, or just need some air in my tires if I happen to be riding nearby, the entire experience has been top notch. Kudos to John in the service department!”
“I got my bike fitted by Robert today and had an amazing experience. As a female beginner, I was initially pretty intimidated and had previously had not-so-pleasant experiences at other bike shops, but Robert answered all of my questions with s
much patience and explained everything thoroughly while carefully looking at every detail. Highly recommend! Excited to ride my better fitted bike more.”
“The shop deserves 6 stars. If everyone were as passionate and dedicated to their profession as Alex is about his bike shop, then this world would be a better place.”
“Bought a new Ibis mountain bike here a month ago. I highly recommend this shop. In addition to Ibis, they have other great brands of bikes. They are a demo shop, so you can check out bicycles and ride them to decide what fits you and what you like. Wakefield Park is across the street and has mountain bike trails that provide a perfect demo course. I rode on typical trails through woods, a jump line, a "techy" climb, a bermy downhill section, and some chunky rock areas all in a loop that I could ride in about 45 minutes pedaling from the shop. The staff was friendly, professional, and knowledgeable. They set up a few bikes for me to demo and were very accommodating. Once I decided, they ordered me what I wanted and set it up perfectly for me. I honestly could not have asked for a better experience.”
“Bikenetic saved a Ride : )
Yesterday (2025.03.30), I had another awesome experience at Bikenetics.
Thanks to the first 70+ day weather of the year, I got ready for the first ride of the year only to notice a broken spoke on my rear wheel. So, I headed over to Bikenetic to drop-off my bike for repair. When I got there, Jan, the owner, took care of my bike immediately while explaining what he was doing. Maybe 15 mins or so later I was out the door with the broken spoke replaced in time to hit the W&0 for a 40+ miles ride in a gorgeous Spring DC evening weather.
Since, I purchased my beloved Bianchi back in 2021, I have had multiple similar good experiences at Bikenetics. So much thanks to Bikenetic and friendly staff. Best Wishes.”
“Great service and experience at Trek Springfield. I purchased a 2026 Marlin mountain bike and was happy with the representatives knowledge and appreciate the time spent with me to answer my questions and help me decide which bike was right for me. I also like that the store services other makes. Trek Springfield prepared our road bikes (both Cannondales) for the spring season last year.”
“Brought my son's bike today to get tuned up for the spring season. If you buy a bike here, they offer free tune ups for life! Everyone in the store today was warm and friendly. A+ for their customer service. I highly recommend this store! It's refreshing to meet people who care about their work and offer their very best no matter how small the job.”
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“Trek Vienna is a great place for all things bikes related. Our family has bought all our bikes there. The service team is super helpful and gets things done quickly. Overall, a very positive experience dealing with Trek for the past 3 years”