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January 2024 by Marybeth Spain
Our experience was excellent! Our dryer had worn out, and I wanted to replace it with another Maytag. Tyrone is super knowledgeable about the products and very professional. He showed us the machines on site and explained the functions clearly. He did not try to upsell or sell us a different brand, etc. It was actually a very enjoyable shopping trip, and I recommend the Tysons Bray and Scarff wholeheartedly. Thank you, Tyrone!
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December 2023 by Sumreen Mirza
Brian at Bray and Scarff was simply fantastic. Knowledgeable, efficient, and thoughtful. He understood our needs and preferences and provided a range of great options that fit our budget. The showroom was a great way to learn more about new features and styles. We walked away feeling confident in our choices and that we got the best value for our money. Highly recommend and will return again for future purchases.
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December 2023 by Ed4321
I purchased a high end Bosch dishwasher to replace a 25-year old Gaggenau. It was going to be a somewhat complex installation as the plumbing fittings and hard wiring used years ago were not compatible with the new dishwasher's fittings, not to mention the fact that the custom panel needed to be modified to fit the new dishwasher. Alberto, the installer, knew what he was doing; took his time removing the old dishwasher, adjusted the fittings to accommodate the new dishwasher, neatly cleaned up. and made what might have been a very troubling installation look easy. He was terrific. If I need another installation for a product I purchase from Bray & Scarff I am going to ask that Alberto be assigned the job.
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December 2023 by Marc Smith
Bray and Scarf just became my go to appliance store. They completely bailed me out of a jam caused by another company. They had the oven in stock that I needed(which had been on order for nearly 40 days from another company) called them on Thursday, it was installed the following Friday. a week before Thanksgiving. It was also a couple hundred bucks cheaper. What's not to love.Well done folks...
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December 2023 by Roger C.
We bought a new dishwasher from Bray and Scarff Tysons Corner only to learn it had an internal leak and required repair. The repairman who visited us was Bashir and we were quite pleased with his work. He was polite, knowledgeable and efficient. Bashir took the time to assess the issue, and explain it to us, even showing photos from within the dishwasher. Once the replacement part came in, he visited again and quickly made the repair. While I was not too pleased our new dishwasher had a problem, I was quite impressed with Bashir and his work.Roger CVienna, VA
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November 2023 by Gale Harris
Wonderful service again from Tyrone. His friendly and competent service has kept our appliances healthy and my husband and I happy for several years now. Thanks to him and Bray and Scarff!
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November 2023 by Lori Barns
Return customer. Brian Mitchell, our salesman, was great. Delivery came during the time frame arranged, and installer worked efficiently.
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November 2023 by A.G. Sabban
My experience with B&S was tops; easy to reach and communicate, Craig is wonderful, he explained in details the product I am buying and the process of getting it to my place
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November 2023 by Blake Tremont
Bought new washing machine over the phone with Jeff who explained everything and was able to work with difficult delivery schedule on my end. Wayne and his crew were efficient, highly competent, and professional in their installation of the product. First machine was malfunctioning on installation, and they were able to come back out next business day to install a replacement.
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November 2023 by jdeanbrew
Small business feel with customer experience. Awesome deals on premium appliances. Faster delivery than all of the box stores and price matching with in house financing 0% for 18 months. Definitely a no brainer. Ask for Tyrone. He was great.
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November 2023 by Dennis Brown
Sales was easy, informative and efficient with no pressure. Delivery was scheduled for 5 days out bur delivery people called me that day to propose an earlier delivery which was great. Installation was flawless. And price was competitive.
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October 2023 by Walter Hays
Jeff Staunton of the Tyco Store in Northern Virginia made my purchase of a GE dishwasher. today--Oct 2, 2023, an enjoyable experience--just as for other. purchases there during the past 2343 years living in Virginia.Walter Hays
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October 2023 by Ram Sarma
We always had excellent service, timely delivery and installation, whenever, whatever we ordered from them. We bought several appliances from them including installation.We are happy with their service, and professionalism .
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October 2023 by Kathleen Murphy
Bray Scarff Tysons has been consistently helpful in guiding choices for all our appliances. Highly recommend.
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October 2023 by Mary Olsen
Great experience with B&S. They were knowledgeable, courteous and very helpful, getting us the dishwasher we needed very quickly.