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February 2024 by Alex Ramos
Fantastic visit today! The staff were all so kind. Valerie was so professional and thoughtful. They explained every step of the process, took time to get placement just right and took into account complications I have from allergies and previous scarring. The jewelry selection is top notch, many different styles and metals available to suit anyone's taste. I couldn't have asked for a better outcome or experience!
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February 2024 by Rich DiMarino
Jen was amazing! Had piercings redone after 10 years. Jen was gentle, answered every question and genuinely cared. Thanks guys!!!!
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February 2024 by Sandi Mitchell
My daughter received her first piercings in 2018 from Jen. It was a great experience for her, as a child, and she had no issues afterwards. She has been asking for second piercings and there was no question we would go back to Jen. We were able to schedule an appointment, almost 2 months in advance, but it was well worth the wait!Yesterday, was another wonderful experience from the moment we stepped inside. The staff is extremely helpful and friendly and there was a great selection of jewelry to choose from. My daughter, who was a little nervous, was able to grab a stress ball which was a great addition to her experience. When we were able to go back with Jen, she was easy to talk to and communicated every step very clearly, which put my daughter at complete ease. Everything from start to finish was perfect. We highly recommend Brilliance Piercing!
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February 2024 by Patricia Steele
Excellent service. Thoroughly professional. Great looking result.
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February 2024 by Vanessa Holt
Wonderful ear piercing/ styling appointment. Everyone was so kind and helpful. Valerie took their time to help me select jewelry to complement my existing piercings, and meticulously mapped out the locations of my new piercings to suit my ear anatomy. They have a fantastic jewelry selection. I'll definitely be back!
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December 2023 by Kate Vargo
wow! amazing experience coming in for a shopping appointment. I loved the appointment only experience, I didn't feel rushed at all. They were SOO helpful, holding jewelry up to me and helping me narrow it down. They also answered a lot of questions about jewelry and helped me make sure my current post was the right size, etc. The selection was absolutely gorgeous, so many options with a great range of prices. Everything was fairly priced. Facility was very clean, cute, and had parking. Definitely will be back, especially if I ever want a new piercing! Thanks again.
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November 2023 by Vienna M.
I have been to Brilliance Piercing more than a few times over the years. I've taken my daughter there to have her ears pierced and I've gone for jewelry changes. This past month I stopped by to replace an earring and the door was locked with a sign on the door stating that they are by appointment only. I texted and was told if I wanted to purchase, it needed to be done online. Unfortunately, that does not work for me because I need to both chose a replacement and have someone do the actual replacement. Whoever responded by text was dismissive and boarding on rude. When I considered making an appointment, there were none available for months. Not to mention the hoops you have to jump through to try to make an appointment. They have more disclaimers and waivers than a surgeon. Even though their service has been all over the place, I wanted to stick with a place I know, that's in my neighborhood, and that I'm already familiar with. That being said, I will have to go elsewhere. It is baffling to me how they operate a business with so little professionalism. It is as though potential customers are a bother to them. They behave as though they are not in the service industry and that the service they provide is in such demand that they can behave unprofessionally, be dismissive, unavailable, and when available, rude- to the point of condescension. Clearly, they have enough business to continue to operate in such a manner. However, just because they can does not mean they should. If you're having a similar experience to mine, try Wicked Goddess Body Art, near Mosaic.
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October 2023 by Kaylie Groenhout
I had the perfect experience here getting my conch pierced. The folks I interacted with were friendly and incredibly helpful, especially for someone indecisive about placement and jewelry. Also, their jewelry selection is hands-down the best I've seen in the area. So many gorgeous pieces to choose from! Above all else, though, the space is clean and the piercer, Tobias, was wonderful about providing education/tips and walking me through the process itself. They even helped me easily resolve a piercing issue done by someone else. Can't wait to go back!
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September 2023 by Renee St. Louis
I got my helix pierced from Valerie at the studio. It was truly a phenomenal experience. All the staff I interacted with were very friendly, warm, and welcoming. I was pretty nervous going in and they all immediately put my mind at ease. The studio is so charming, the jewelry selection is huge - they have a fantastic selection in a variety of styles, colors, and materials for whatever suits your need and budget. Valerie was amazing! They walked me through the entire process, helped me with my vision for transitioning to a hoop earring once the piercing heals, and thoroughly explained the aftercare process, as well as next steps for downsizing my piercing later on. I had an extremely pleasant experience with them as my piercing artist. They also provided me with a goodie bag with a full bottle of saline spray and helpful information on taking care of my piercing, as well as details on how long healing will take. I HIGHLY recommend Brilliance Piercing. Excellent experience here.Service: Ear piercing
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September 2023 by Sarah Dobson
I love this studio! Years ago I got a conch piercing here and it healed beautifully with no issues. Today, I shopped for new jewelry and had a wonderful experience picking out earrings with Tobias, who is friendly, knowledgeable, and professional. The studio is super hygienic, and the jewelry selection is huge and high quality. All pros, zero cons.
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September 2023 by Natalie H
Had an absolutely wonderful experience getting 3 ear piercings with Tobias! They spent 15 minutes with me going over jewelry options because I was truly clueless about what I wanted, and spent an additional 10 minutes adjusting the piercing markers to ensure I was happy with them. The studio was incredibly clean. Additionally, they were able to “repierce” an old lobe piercing that I didn’t know was still open, saving me a piercing charge. I’m in love with my piercings and jewelry. Thank you Tobias & Brilliance!! Can’t wait to come back for more piercings soon :)
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September 2023 by Melissa Jones
A very enjoyable experience for two piercings I was beyond nervous about. Tobias was clear, supportive, concise, and they didn’t judge all my dumb questions and wave of emotions. The placement of the piercings are perfection. I follow a Reddit sub that has many a photos and stories about piercing experiences and I can confidently say they Brilliance Piercing is a top tier, classy, clean, and professional establishment. I can’t imagine a better opportunity.
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September 2023 by Megan Gibson
Brilliance Piercing is an incredibly clean and organized facility with a wide variety of jewelry options. The atmosphere was super relaxing. Tobias was very knowledgeable and friendly, and their presence was very calming. I appreciated the time that they spent making sure I was satisfied with the location of the piercings and walking me through each step of the piercing process. That made getting multiple piercings at once an absolute breeze.Service: Ear piercing
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September 2023 by Em Chaisone
I went in for a last minute piercing checkup for a piercing that was done by another place. I met with Tobias and they were very knowledgeable and helped me feel at ease right away! I wish I had found them sooner and had them initially do my piercings but I will be back once my piercings heal so I can change them out!
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September 2023 by Angela P.
I had the absolute best experience. Jen was my piercer and she made the entire process from beginning to end seamless, comfortable, and even fun. She did such a great job that I barely even felt any discomfort. I had a helix and a forward helix piercing. I will most certainly come again in the future. The jewelry is more expensive, but the quality is excellent and the selection is great. Definitely a great experience!!
