Rosenthal Jaguar Tysons Corner is a dealership focused on delivering the ultimate customer experience, consistently scoring above the national average for customer satisfaction in both sales and service. The management staff has over 100 years of automotive experience collectively and is 100% certified by the manufacturer. The facility has undergone recent improvements, making it one of the most exclusive state-of-the-art facilities in the area, with convenient hours, open seven days a week. Customers highlight the great customer service provided, with staff continuously updating them on their vehicle's status. Service advisors are described as superb, professional, knowledgeable, and thorough, with excellent follow-through and attention to detail. They are adept at troubleshooting technical issues, explaining processes, and managing appointments in a timely and orderly manner. Customers appreciate their professionalism, the clear explanation of work performed, and advice on future maintenance. Staff are also noted for patiently listening to customers, responding quickly to questions, and going beyond their duties to assist. The dealership is highly recommended for its service and professionalism.
I was purchasing a vehicle from them out of state and Rahul helped me so much. He made everything go nice and smooth. 10/10 service
August 2024
Tommy was great and provided great customer service. He continuously updated me as to what was going on with my vehicle. I highly recommend Tommy and this dealership.
August 2024
I've been having my Jaguar serviced here for 15 years and have known Tommy Rougeux for the entire team and more recently have had him as my sole service advisor. He does a superb job. His professionalism, follow-through, and attention to detail are all I could ask for. Great job by all!
