Jaguar Tysons Corner is dedicated to providing an exceptional customer experience, consistently achieving high satisfaction ratings in both sales and service. The dealership boasts a management team with over 100 years of combined automotive experience, all certified by the manufacturer. It features a state-of-the-art facility that is open seven days a week, making it convenient for customers. Many reviews highlight the outstanding customer service provided by staff members, particularly Tommy and Alex. Customers appreciate Tommy's professionalism, attention to detail, and thorough communication throughout the service process. He has built long-term relationships with clients, earning their trust over many years. Alex is also noted for her efficiency in scheduling appointments and her willingness to go above and beyond to assist customers. Additionally, Jennifer has received praise for her patience and knowledge, ensuring customers feel informed and comfortable. Overall, Jaguar Tysons Corner is recognized for its knowledgeable staff, efficient service, and commitment to customer care, making it a top choice for Jaguar owners in the area.
I was purchasing a vehicle from them out of state and Rahul helped me so much. He made everything go nice and smooth. 10/10 service
August 2024
Tommy was great and provided great customer service. He continuously updated me as to what was going on with my vehicle. I highly recommend Tommy and this dealership.
August 2024
I've been having my Jaguar serviced here for 15 years and have known Tommy Rougeux for the entire team and more recently have had him as my sole service advisor. He does a superb job. His professionalism, follow-through, and attention to detail are all I could ask for. Great job by all!