AAA Virginia Beach Insurance and Member Services

Insurance, Auto Insurance, Home Insurance
Hours: AAA Virginia Beach Insurance and Member Services offers a range of insurance policies, including auto, home, renters, and life insurance, as well as 24-hour roadside assistance for all drivers and passengers. Customers appreciate the friendly and professional service provided by the staff, noting that the environment is relaxing and the wait times are minimal. One reviewer praised the senior driving class, highlighting the helpfulness of the staff and the quality of the class itself. Many clients have expressed satisfaction with their experiences, particularly when switching insurance or booking travel. A representative, recognized for her patience and knowledge, made the process easy and enjoyable for one customer. However, there are concerns about the corporate response to issues, particularly regarding battery replacements and warranty claims, which led to some dissatisfaction. While the technicians have received positive feedback for their prompt and polite service, there are suggestions for improvement in customer interaction. Overall, AAA Virginia Beach is recognized as a valuable resource for insurance and roadside assistance, though some customers advise caution regarding warranty issues.

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1. Virginia Beach, Virginia