Advance Auto Parts, located at 550 First Colonial Rd in Virginia Beach, is known for its excellent customer service and helpful staff. The store offers a wide range of automotive aftermarket products, including top brands like FRAM, Carquest, and DieHard® batteries. Customers have praised the friendly and efficient team, who go above and beyond to assist with various needs, such as diagnosing battery issues and providing free services like battery and wiper installations, engine code scanning, and battery testing. Many reviews highlight the dedication of the staff, who often stay beyond closing time to ensure customers receive the help they need. Customers have also appreciated the quick service, with battery replacements taking only a few minutes. The store’s loyalty program, Speed Perks, allows customers to earn points for discounts on store items and gas, adding to the overall positive experience. Overall, Advance Auto Parts is recognized as a reliable and trustworthy option for automotive needs, with a commitment to customer satisfaction.
Thank You for all you do!!! Paul helped me out changing my battery & was very knowledgeable...he installed it like a professional and very courteous... Melissa helped me out at the counter & also helped out by checking the diagnosis to make sure my Alternator was fine too...She was also very nice...I highly recommend this... read full comment
January 2026
We received excellent service from Edgar. He went above and beyond to ensure we were cared for.
December 2025
Thank you Tanner and Shon for helping me and giving me all info that I needed on my truck as well as providing good / professional service! I would like to make this store my go to if I ever need anything due to how much of a good service I was provided!
